As Reported by the Senate Ways and Means Committee 1
122nd General Assembly 4
Regular Session Sub. S. B. No. 5 5
1997-1998 6
SENATORS HOWARD-DRAKE-B. JOHNSON-BLESSING 8
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A B I L L
To enact sections 4742.01 to 4742.04 of the Revised 12
Code to establish a program of training and 13
continuing education for emergency service 14
telecommunicators and require the state board of 15
education to develop and administer the program, 16
to allow employees of emergency service providers
to be trained in the program at no charge to the 18
providers or employees, and to make an
appropriation. 19
BE IT ENACTED BY THE GENERAL ASSEMBLY OF THE STATE OF OHIO: 21
Section 1. That sections 4742.01, 4742.02, 4742.03, and 23
4742.04 of the Revised Code be enacted to read as follows: 25
Sec. 4742.01. AS USED IN THIS CHAPTER: 27
(A) "EMERGENCY SERVICE PROVIDER" HAS THE SAME MEANING AS 30
IN SECTION 4931.40 OF THE REVISED CODE. 31
(B) "EMERGENCY SERVICE TELECOMMUNICATOR" MEANS AN 34
INDIVIDUAL EMPLOYED BY AN EMERGENCY SERVICE PROVIDER, WHOSE 35
PRIMARY RESPONSIBILITY IS TO BE AN OPERATOR FOR THE RECEIPT OR 36
PROCESSING OF CALLS FOR EMERGENCY SERVICES MADE BY TELEPHONE, 37
RADIO, OR OTHER ELECTRONIC MEANS. 38
Sec. 4742.02. (A) THE STATE BOARD OF EDUCATION, IN 41
CONJUNCTION WITH EMERGENCY SERVICE PROVIDERS, SHALL DEVELOP A
PROGRAM TO PROVIDE EMERGENCY SERVICE TELECOMMUNICATOR TRAINING, 43
AND SHALL IMPLEMENT THE PROGRAM NOT MORE THAN ONE YEAR AFTER THE 44
EFFECTIVE DATE OF THIS SECTION. IN DEVELOPING THE PROGRAM, THE 45
STATE BOARD AND THE EMERGENCY SERVICE PROVIDERS SHALL ACCEPT AND 46
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CONSIDER SUGGESTIONS FROM ANY POLITICAL SUBDIVISION OR OTHER 47
ENTITY, WHETHER LOCATED WITHIN OR OUTSIDE OF THIS STATE, THAT 48
OFFERS SUGGESTIONS. THE PROGRAM SHALL INCLUDE ALL OF THE 49
FOLLOWING:
(1) A CURRICULUM FOR A BASIC COURSE OF EMERGENCY SERVICE 51
TELECOMMUNICATOR TRAINING THAT CONFORMS TO THE REQUIREMENTS OF 52
DIVISION (A) OF SECTION 4742.03 OF THE REVISED CODE; 54
(2) A CURRICULUM FOR CONTINUING EDUCATION COURSEWORK IN 56
EMERGENCY SERVICE TELECOMMUNICATOR TRAINING THAT CONFORMS TO THE 57
REQUIREMENTS OF DIVISION (B) OF SECTION 4742.03 OF THE REVISED 60
CODE;
(3) STANDARDS AND EXAMINATIONS TO BE USED IN THE PROGRAM 62
TO CERTIFY THAT A PERSON HAS SUCCESSFULLY COMPLETED A BASIC 63
COURSE OF, OR CONTINUING EDUCATION COURSEWORK IN, EMERGENCY 64
SERVICE TELECOMMUNICATOR TRAINING;
(4) IMPLEMENTATION OF THE TRAINING PROGRAM AT VOCATIONAL 66
EDUCATION CENTERS THAT ARE APPROVED BY THE BOARD TO OFFER 67
VOCATIONAL EDUCATION; 68
(5) THE PROVISION AT LEAST EIGHT TIMES PER YEAR OF A BASIC 71
COURSE OF EMERGENCY SERVICE TELECOMMUNICATOR TRAINING AT
DIFFERENT VOCATIONAL EDUCATION CENTERS AROUND THIS STATE SELECTED 73
TO REASONABLY ACCOMMODATE PERSONS REQUESTING THE TRAINING; 74
(6) A REQUIREMENT THAT ANY EMPLOYEE OF AN EMERGENCY 76
SERVICE PROVIDER MAY ENROLL IN AND COMPLETE ANY COURSE OFFERED 78
UNDER THE PROGRAM AT NO CHARGE BY THE STATE BOARD TO THE EMPLOYEE
OR PROVIDER. THE TUITION AND MATERIALS COSTS FOR TRAINING SUCH 79
EMPLOYEES UNDER THE PROGRAM SHALL BE PAID FROM THE EMERGENCY 81
SERVICE TELECOMMUNICATOR TRAINING FUND CREATED UNDER DIVISION (B) 83
OF THIS SECTION.
(B) THE EMERGENCY SERVICE TELECOMMUNICATOR TRAINING FUND 86
IS HEREBY ESTABLISHED IN THE STATE TREASURY. THE STATE BOARD OF 87
EDUCATION SHALL USE MONEY IN THE FUND ONLY FOR THE FOLLOWING 88
PURPOSES:
(1) TO DEVELOP THE EMERGENCY SERVICE TELECOMMUNICATOR 90
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TRAINING PROGRAM REQUIRED UNDER DIVISION (A) OF THIS SECTION; 92
(2) TO PAY THE COMPENSATION OF STATE BOARD OF EDUCATION 94
EMPLOYEES WHO ADMINISTER THE PROGRAM AND THE STATE BOARD'S COSTS 95
OF TRAINING EMPLOYEES OF EMERGENCY SERVICE PROVIDERS AT COURSES 97
OFFERED UNDER THE PROGRAM. 98
(C) THE STATE BOARD OF EDUCATION, IN ACCORDANCE WITH 101
CHAPTER 119. OF THE REVISED CODE, SHALL ADOPT RULES NECESSARY TO 102
DEVELOP AND ADMINISTER THE TRAINING PROGRAM UNDER THIS SECTION. 103
Sec. 4742.03. (A) A PERSON MAY OBTAIN CERTIFICATION AS AN 105
EMERGENCY SERVICE TELECOMMUNICATOR BY SUCCESSFULLY COMPLETING A 106
BASIC COURSE OF EMERGENCY SERVICE TELECOMMUNICATOR TRAINING THAT 107
IS CONDUCTED BY THE STATE BOARD OF EDUCATION UNDER SECTION 108
4742.02 OF THE REVISED CODE. THE BASIC COURSE OF EMERGENCY
SERVICE TELECOMMUNICATOR TRAINING SHALL INCLUDE, BUT NOT BE 109
LIMITED TO, BOTH OF THE FOLLOWING: 110
(1) AT LEAST FORTY HOURS OF INSTRUCTION OR TRAINING; 112
(2) INSTRUCTIONAL OR TRAINING UNITS IN ALL OF THE 114
FOLLOWING SUBJECTS: 115
(a) THE ROLE OF THE EMERGENCY SERVICE TELECOMMUNICATOR; 118
(b) EFFECTIVE COMMUNICATION SKILLS; 120
(c) EMERGENCY SERVICE TELECOMMUNICATOR LIABILITY; 122
(d) TELEPHONE TECHNIQUES; 124
(e) REQUIREMENTS OF THE "AMERICANS WITH DISABILITIES ACT 127
OF 1990," 104 STAT. 327, 42 U.S.C. 12101, AS AMENDED, THAT 128
PERTAIN TO EMERGENCY SERVICE TELECOMMUNICATORS; 129
(f) HANDLING HYSTERICAL AND SUICIDAL CALLERS; 131
(g) LAW ENFORCEMENT TERMINOLOGY; 133
(h) FIRE SERVICE TERMINOLOGY; 135
(i) EMERGENCY MEDICAL SERVICE TERMINOLOGY; 137
(j) EMERGENCY CALL PROCESSING GUIDES FOR LAW ENFORCEMENT; 140
(k) EMERGENCY CALL PROCESSING GUIDES FOR FIRE SERVICE; 143
(l) EMERGENCY CALL PROCESSING GUIDES FOR EMERGENCY MEDICAL 146
SERVICE;
(m) RADIO BROADCAST TECHNIQUES; 148
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(n) DISASTER PLANNING; 150
(o) POLICE OFFICER SURVIVAL, FIRE OR EMERGENCY MEDICAL 153
SERVICE SCENE SAFETY, OR BOTH POLICE OFFICER SURVIVAL AND FIRE OR 154
EMERGENCY MEDICAL SERVICE SCENE SAFETY. 155
(B) A PERSON MAY MAINTAIN CERTIFICATION AS AN EMERGENCY 157
SERVICE TELECOMMUNICATOR BY SUCCESSFULLY COMPLETING AT LEAST 158
EIGHT HOURS OF CONTINUING EDUCATION COURSEWORK IN EMERGENCY 159
SERVICE TELECOMMUNICATOR TRAINING DURING EACH TWO-YEAR PERIOD 160
AFTER A PERSON FIRST OBTAINS THE CERTIFICATION REFERRED TO IN 161
DIVISION (A) OF THIS SECTION. THE CONTINUING EDUCATION 162
COURSEWORK SHALL CONSIST OF REVIEW AND ADVANCED TRAINING AND 163
INSTRUCTION IN THE SUBJECTS LISTED IN DIVISION (A)(2) OF THIS 164
SECTION. 165
(C) IF A PERSON SUCCESSFULLY COMPLETES THE BASIC COURSE OF 167
EMERGENCY SERVICE TELECOMMUNICATOR TRAINING DESCRIBED IN DIVISION 168
(A) OF THIS SECTION, THE STATE BOARD OF EDUCATION OR A DESIGNEE 169
OF THE BOARD SHALL CERTIFY THE PERSON'S SUCCESSFUL COMPLETION. 170
THE BOARD SHALL SEND A COPY OF THE CERTIFICATION TO THE PERSON 171
AND TO THE EMERGENCY SERVICE PROVIDER BY WHOM THE PERSON IS 172
EMPLOYED.
IF A PERSON SUCCESSFULLY COMPLETES THE CONTINUING EDUCATION 174
COURSEWORK DESCRIBED IN DIVISION (B) OF THIS SECTION, THE STATE 175
BOARD OF EDUCATION OR A DESIGNEE OF THE BOARD SHALL CERTIFY THE 176
PERSON'S SUCCESSFUL COMPLETION. THE BOARD SHALL SEND A COPY OF 177
THE CERTIFICATION TO THE PERSON AND TO THE EMERGENCY SERVICE 178
PROVIDER BY WHOM THE PERSON IS EMPLOYED.
Sec. 4742.04. (A) A PERSON MAY OBTAIN CERTIFICATION AS AN 181
EMERGENCY SERVICE TELECOMMUNICATOR BY SUCCESSFULLY COMPLETING A 183
BASIC COURSE OF EMERGENCY SERVICE TELECOMMUNICATOR TRAINING THAT 184
IS CONDUCTED BY OR UNDER THE DIRECTION OF AN EMERGENCY SERVICE 185
PROVIDER. PRIOR TO SUCH A COURSE BEING CONDUCTED, THE EMERGENCY 186
SERVICE PROVIDER SHALL CERTIFY THAT THE COURSE MEETS THE 187
REQUIREMENTS OF DIVISION (A) OF SECTION 4742.03 OF THE REVISED 188
CODE. IF A PERSON SUCCESSFULLY COMPLETES THE COURSE, THE 189
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EMERGENCY SERVICE PROVIDER SHALL CERTIFY THE PERSON'S SUCCESSFUL 190
COMPLETION.
(B) A PERSON MAY MAINTAIN CERTIFICATION AS AN EMERGENCY 193
SERVICE TELECOMMUNICATOR BY SUCCESSFULLY COMPLETING CONTINUING 195
EDUCATION COURSEWORK IN EMERGENCY SERVICE TELECOMMUNICATOR 196
TRAINING THAT IS CONDUCTED BY OR UNDER THE DIRECTION OF AN 197
EMERGENCY SERVICE PROVIDER. PRIOR TO SUCH COURSEWORK BEING 198
CONDUCTED, THE EMERGENCY SERVICE PROVIDER SHALL CERTIFY THAT THE 199
COURSEWORK MEETS THE REQUIREMENTS OF DIVISION (B) OF SECTION 200
4742.03 OF THE REVISED CODE. IF A PERSON SUCCESSFULLY COMPLETES 202
THE COURSEWORK, THE EMERGENCY SERVICE PROVIDER SHALL CERTIFY THE 203
PERSON'S SUCCESSFUL COMPLETION.
(C) UPON CERTIFICATION OF A PERSON UNDER DIVISION (A) OR 206
(B) OF THIS SECTION, THE EMERGENCY SERVICE PROVIDER THAT
CERTIFIES THE PERSON SHALL SEND A COPY OF THE CERTIFICATION TO 207
THE PERSON, AND TO THE EMERGENCY SERVICE PROVIDER BY WHOM THE 209
PERSON IS EMPLOYED UNLESS THE EMERGENCY SERVICE PROVIDER
CERTIFYING THE PERSON IS THE PERSON'S EMPLOYER. 210
Section 2. Within ten working days after either the 213
effective date of this act or July 1, 1997, whichever is later,
the Director of Budget and Management shall transfer $250,000 214
from the General Revenue Fund to the Emergency Service 215
Telecommunicator Training Fund (Fund 4M4) to be used by the 216
Department of Education pursuant to section 4742.02 of the 217
Revised Code. The Director shall transfer the same amount to be
used for the same purpose within ten working days after July 1, 218
1998.
Section 3. All items in this section are hereby 220
appropriated as designated out of moneys in the state treasury to 221
the credit of the State Special Revenue Fund Group. For all 222
appropriations made in this act, those in the first column are 223
for fiscal year 1998 and those in the second column are for
fiscal year 1999. The appropriations made in this act are in 224
addition to any other appropriations made for the 1997-1999 225
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biennium.
EDU DEPARTMENT OF EDUCATION 226
State Special Revenue Fund Group 229
4M4 200-637 Emergency Service 231
Telecommunicator
Training Fund $ 250,000 $ 250,000 233
Total State Special Revenue Fund $ 250,000 $ 250,000 236
Group
TOTAL ALL BUDGET FUND GROUPS $ 250,000 $ 250,000 239
Emergency Service Telecommunicator Training 242
The foregoing appropriation item 200-637, Emergency Service 244
Telecommunicator Training Fund, shall be used by the Department 245
of Education for the purpose of developing an emergency service 246
telecommunicator training program and to pay the costs of 247
training employees of emergency service providers at courses
offered under the program, pursuant to section 4742.02 of the 248
Revised Code.
Within the limits set forth in this act, the Director of 250
Budget and Management shall establish accounts indicating the 251
source and amount of funds for each appropriation made in this 252
act, and shall determine the form and manner in which 253
appropriation accounts shall be maintained. Expenditures from
appropriations contained in this act shall be accounted for as 254
though made by the main appropriations act of the 122nd General 255
Assembly.
The appropriations made in this act are subject to all 257
provisions of the main appropriations act for the 1997-1999 258
biennium that are generally applicable to the State Special 260
Revenue Fund Group.
Section 4. The codified and uncodified sections of law 262
contained in this act are not subject to the referendum. 263
Therefore, under Ohio Constitution, Article II, Section 1d and 264
section 1.471 of the Revised Code, the codified and uncodified 265
sections of law contained in this act go into immediate effect
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when this act becomes law. 266