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To enact section 4501.025 of the Revised Code to | 1 |
create the Citizens Advisory Committee within the | 2 |
Bureau of Motor Vehicles. | 3 |
Section 1. That section 4501.025 of the Revised Code be | 4 |
enacted to read as follows: | 5 |
Sec. 4501.025. (A) There is hereby created within the | 6 |
bureau of motor vehicles the citizens advisory committee | 7 |
consisting of nine appointed members and the registrar of motor | 8 |
vehicles, who shall serve as an ex officio nonvoting member. The | 9 |
governor, the president of the senate, and the speaker of the | 10 |
house of representatives each shall appoint three members to the | 11 |
committee. The president of the senate and the speaker of the | 12 |
house of representatives each shall appoint one member from their | 13 |
respective houses. Of the initial appointments to the committee, | 14 |
the governor, the president of the senate, and the speaker of the | 15 |
house of representatives each shall appoint one member for one | 16 |
year, one member for two years, and one member for three years. | 17 |
Thereafter, terms of office shall be for three years, each term | 18 |
ending on the same day of the same month as did the term that it | 19 |
succeeds. Each member shall hold office from the date of | 20 |
appointment until the end of the term for which the member was | 21 |
appointed. Members may be reappointed. Vacancies shall be filled | 22 |
in the same manner as the original appointment. Any member | 23 |
appointed to fill a vacancy occurring prior to the expiration of | 24 |
the term for which the member's predecessor was appointed shall | 25 |
hold office for the remainder of that term. A member shall | 26 |
continue in office subsequent to the expiration date of the | 27 |
member's term until the member's successor takes office, or until | 28 |
a period of sixty days has elapsed, whichever occurs first. | 29 |
The committee shall select from among its members a | 30 |
chairperson and a vice-chairperson. The committee shall meet at | 31 |
least twice each calendar year and at other times upon the call of | 32 |
the chair. | 33 |
Voting members of the committee shall serve without | 34 |
compensation, but shall be reimbursed for travel and other | 35 |
necessary expenses incurred in the conduct of their official | 36 |
duties. | 37 |
(B) The committee shall review and evaluate the client | 38 |
service practices of the bureau and advise the bureau on ways to | 39 |
improve its interaction with the public. The procedures that the | 40 |
committee shall review include, but are not limited to, the | 41 |
following: | 42 |
(1) The form and processing of required applications and | 43 |
other documents; | 44 |
(2) The administration of tests; | 45 |
(3) The accessibility of bureau staff and the speed and | 46 |
accuracy with which questions are answered; | 47 |
(4) Methods of notification for the suspension or revocation | 48 |
of a driver's license; | 49 |
(5) Rules regarding proof of financial responsibility; | 50 |
(6) The efficiency of service at the offices of deputy | 51 |
registrars. | 52 |
The committee shall adopt recommendations by a majority vote | 53 |
of its members and shall present recommendations to the bureau for | 54 |
consideration. The committee shall provide copies of its | 55 |
recommendations to the governor, the president of the senate, the | 56 |
speaker of the house of representatives, and the director of | 57 |
public safety. | 58 |
(C) The bureau shall establish a toll-free telephone number | 59 |
for the committee that citizens may call to register complaints, | 60 |
suggestions, or other comments about their interactions with the | 61 |
bureau. The bureau also shall establish an address at which | 62 |
citizens may contact the committee electronically via the | 63 |
internet. The committee periodically shall review all electronic | 64 |
communications and all calls placed to the toll-free number. The | 65 |
bureau shall cooperate with the committee in the committee's | 66 |
performance of its duties. | 67 |
(D) The citizens advisory committee shall expire three years | 68 |
after the date of its creation unless the general assembly renews | 69 |
it pursuant to division (D) of section 101.83 of the Revised Code. | 70 |
A renewal of the committee shall be for a period of three years. | 71 |
Section 2. Within sixty days after the effective date of | 72 |
this act, the Governor, the President of the Senate, and the | 73 |
Speaker of the House of Representatives each shall appoint three | 74 |
members to the Citizens Advisory Committee pursuant to section | 75 |
4501.025 of the Revised Code as enacted in this act. | 76 |