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To amend sections 103.051, 103.0511, 121.24, 122.08, | 1 |
122.081, and 127.18 and to enact sections 121.81, | 2 |
121.811, 121.812, 121.813, 121.814, 121.815, | 3 |
121.82, 122.084, and 3745.016 of the Revised Code | 4 |
to enact the Common Sense Regulation Act to | 5 |
improve state agency regulatory processes, | 6 |
especially as they relate to small businesses, to | 7 |
require state departments to develop customer | 8 |
service training programs, and to require the | 9 |
Director of Environmental Protection to provide | 10 |
environmental regulatory compliance assistance to | 11 |
small businesses. | 12 |
Section 1. That sections 103.051, 103.0511, 121.24, 122.08, | 13 |
122.081, and 127.18 be amended and that sections 121.81, 121.811, | 14 |
121.812, 121.813, 121.814, 121.815, 121.82, 122.084, and 3745.016 | 15 |
of the Revised Code be enacted to read as follows: | 16 |
Sec. 103.051. The "Register of Ohio" is an electronic | 17 |
publication that functions as a gazette to which members of the | 18 |
public may readily resort for notice of and information about | 19 |
rule-making processes. The director of the legislative service | 20 |
commission shall publish the register. The register is to include | 21 |
all rule-making documents that are required by statute to be | 22 |
published in the register and a link to the centralized electronic | 23 |
system for regulatory notification. The director shall display the | 24 |
register free of charge on the internet, and shall ensure that | 25 |
printed copies of all or part of a document published in the | 26 |
register can be easily produced by users of the internet. | 27 |
The director, taking into consideration the public notice and | 28 |
information functions performed by the register, shall update the | 29 |
register at reasonable intervals, but not less often than weekly. | 30 |
The director shall establish a reasonable deadline before each | 31 |
updating. A document received by the director on or before a | 32 |
deadline is to be published in the register upon the register's | 33 |
next updating. The director shall purge a document from the | 34 |
register when its display no longer serves the public notice and | 35 |
information functions performed by the register. | 36 |
The director upon request of any person shall provide the | 37 |
person with a printed copy of all or part of a document published | 38 |
in the register. The director may charge and collect a fee for | 39 |
this service. Any such fee is not to exceed the actual cost of | 40 |
printing and delivering the printed copy to the person requesting | 41 |
it. The director shall deposit the fees into the state treasury to | 42 |
the credit of the register of Ohio fund. | 43 |
Sec. 103.0511. The director of the legislative service | 44 |
commission shall establish and maintain, and enhance and improve, | 45 |
an electronic rule-filing system connecting: | 46 |
(A) The legislative service commission, the joint committee | 47 |
on agency rule review, the secretary of state, and the
| 48 |
entrepreneurship and small business division; | 49 |
(B) The governor, the senate and house of representatives, | 50 |
and the clerks of the senate and house of representatives; | 51 |
(C) Each agency that files rules and other rule-making and | 52 |
rule-related documents with the legislative service commission, | 53 |
the joint committee on agency rule review, the governor, the | 54 |
secretary of state, the | 55 |
business division, the general assembly, or a committee of the | 56 |
senate or house of representatives under section 111.15, 117.20, | 57 |
119.03, 119.031, 119.032, 119.0311, 119.04, 121.24, 121.39, | 58 |
127.18, 4141.14, 5117.02, or 5703.14 of the Revised Code or any | 59 |
other statute; | 60 |
(D) The several publishers of the Administrative Code; and | 61 |
(E) Any other person or governmental officer or entity whose | 62 |
inclusion in the system is required for the system to be a | 63 |
complete electronic rule-filing system. | 64 |
The electronic rule-filing system is to enable rules and | 65 |
rule-making and rule-related documents to be filed, and official | 66 |
responses to these filings to be made, exclusively by electronic | 67 |
means. | 68 |
Sec. 121.24. (A) As used in this section: | 69 |
(1) "Agency" means any agency as defined in division (A)(2) | 70 |
of section 111.15 or division (A) of section 119.01 of the Revised | 71 |
Code. | 72 |
(2) "Employee" means a person who is employed by a small | 73 |
business or small organization for at least one thousand eight | 74 |
hundred hours per year. | 75 |
(3) A rule is "filed in final form" when it is filed with the | 76 |
secretary of state, the director of the legislative service | 77 |
commission, and the joint committee on agency rule review under | 78 |
division (B)(1) of section 111.15, division (A)(1) of section | 79 |
119.04, division (B)(1) of section 4141.14, or division (A) of | 80 |
section 5703.14 of the Revised Code. | 81 |
(4) "History trail" means the supplementary information | 82 |
required to be provided on each copy of a proposed rule, which | 83 |
information is not part of the text of the rule, and sets forth | 84 |
the statute prescribing the procedure in accordance with which the | 85 |
proposed rule is required to be adopted, the statute that | 86 |
authorizes the agency to adopt the proposed rule, the statute that | 87 |
the agency intends to amplify or implement by adopting the | 88 |
proposed rule, the effective dates of any previous versions of the | 89 |
rule that is the subject of the proposal, and other similar | 90 |
information as prescribed in rules of the legislative service | 91 |
commission. | 92 |
(5) "Individual" means any individual who is affected by a | 93 |
rule in the individual's capacity as an officer or employee of a | 94 |
small business or small organization. | 95 |
(6) "Rule summary and fiscal analysis" means a rule summary | 96 |
and fiscal analysis of a proposed rule that provides the | 97 |
information required by division (B) of section 127.18 of the | 98 |
Revised Code, and that has been prepared in the form prescribed by | 99 |
the joint committee on agency rule review under division (E) of | 100 |
that section. | 101 |
(7) "Rate" means any rate, classification, fare, toll, | 102 |
rental, or charge of a public utility. | 103 |
(8) "Rule" means any rule, regulation, or standard having a | 104 |
general and uniform operation, including any appendix thereto, | 105 |
that is adopted, promulgated, and enforced by an agency under the | 106 |
authority of the laws governing the agency. "Rule" includes the | 107 |
adoption of a new rule or the amendment or rescission of an | 108 |
existing rule. "Rule" does not include any of the following: | 109 |
(a) A rule proposed under section 1121.05, 1121.06, 1155.18, | 110 |
1163.22, or 1349.33 of the Revised Code; | 111 |
(b) A rule governing the internal management of an agency | 112 |
that does not affect private rights; | 113 |
(c) A rule authorized by law to be issued as a temporary | 114 |
written order; | 115 |
(d) Except as otherwise provided in division (A)(8)(d) of | 116 |
this section, a rule or order, whether of a quasi-legislative or | 117 |
quasi-judicial nature, proposed by the public utilities | 118 |
commission. Any rule or order, whether of a quasi-legislative or | 119 |
quasi-judicial nature, proposed by the public utilities commission | 120 |
that determines a rate of a public utility to be just and | 121 |
reasonable is a "rule" for purposes of this section, unless the | 122 |
rule or order contains findings that the public utility, in | 123 |
applying for approval of the rate under section 4909.18 of the | 124 |
Revised Code, stated facts and grounds sufficient for the | 125 |
commission to determine that the proposed rate was just and | 126 |
reasonable. | 127 |
(e) A proposed rule, the adoption of which is mandated by a | 128 |
federal law or rule, and which must be adopted substantially as | 129 |
prescribed by federal law or rule, to become effective within one | 130 |
hundred twenty days of adoption, so long as the history trail of | 131 |
the proposed rule contains a statement that it is proposed for the | 132 |
purpose of complying with a federal law or rule and a citation to | 133 |
the federal law or rule that mandates substantial compliance; | 134 |
(9) "Small business" means an independently owned and | 135 |
operated business having fewer than four hundred employees. | 136 |
(10) "Small organization" means an unincorporated | 137 |
association, sheltered workshop, or nonprofit enterprise having | 138 |
fewer than four hundred employees. This definition is not limited | 139 |
to the types of small organizations expressly mentioned, and | 140 |
includes all other types of small organizations, so long as such | 141 |
organizations have fewer than four hundred employees. | 142 |
(B) If an agency intends to adopt a rule, and reasonably | 143 |
believes that the proposed rule, if adopted, will be likely to | 144 |
affect individuals, small businesses, or small organizations, the | 145 |
agency shall comply with the following procedure in adopting the | 146 |
rule, in addition to any other procedure required by section | 147 |
111.15, 119.03, 119.032, 119.04, 127.18, 4141.14, or 5117.02 of | 148 |
the Revised Code or any other statute of this state: | 149 |
(1) The agency shall prepare a complete and accurate rule | 150 |
summary and fiscal analysis of the original version of the | 151 |
proposed rule. | 152 |
(2) After complying with division (B)(1) of this section, and | 153 |
at least sixty days before the agency files the proposed rule in | 154 |
final form, the agency shall file with the | 155 |
entrepreneurship and small business division, in electronic form, | 156 |
the full text of the original version of the proposed rule and the | 157 |
rule summary and fiscal analysis of such proposed rule. | 158 |
(3) During a period commencing on the date the original | 159 |
version of the proposed rule is filed pursuant to division (B)(2) | 160 |
of this section and ending forty days thereafter: | 161 |
(a) The chairperson of the standing committee of the senate | 162 |
or house of representatives having jurisdiction over individuals, | 163 |
small businesses, or small organizations, or any other person | 164 |
having an interest in the proposed rule, may submit comments in | 165 |
electronic form to the agency, to the joint committee on agency | 166 |
rule review, or to both, concerning the expected effect of the | 167 |
proposed rule, if adopted, upon individuals, small businesses, and | 168 |
small organizations. The agency and joint committee shall accept | 169 |
all such timely submitted written comments. | 170 |
(b) The chairperson of the standing committee of the senate | 171 |
or house of representatives having jurisdiction over individuals, | 172 |
small businesses, or small organizations, in electronic form, may | 173 |
request the agency to appear before the committee and testify, | 174 |
answer questions asked by members of the committee, and produce | 175 |
information in the possession of the agency as requested by the | 176 |
committee, concerning the expected effect of the proposed rule, if | 177 |
adopted, upon individuals, small businesses, or small | 178 |
organizations. Upon receipt of a request from the chairperson of | 179 |
the appropriate standing committee of the senate or house of | 180 |
representatives under division (B)(3)(b) of this section, the | 181 |
agency shall designate an officer or employee of the agency to | 182 |
appear before the committee, and shall otherwise comply with the | 183 |
request, in the manner directed by the request. | 184 |
(4) The agency shall not proceed to file the proposed rule in | 185 |
final form until it has considered any comments timely submitted | 186 |
to it under division (B)(3)(a) of this section, has identified the | 187 |
issues raised by the comments, has assessed the proposed rule in | 188 |
light of the issues raised by the comments, and has made such | 189 |
revisions in the proposed rule as it considers advisable in light | 190 |
of its assessment. | 191 |
An agency is not required to put any revised version of a | 192 |
proposed rule through the procedure of divisions (B)(1) to (4) of | 193 |
this section. | 194 |
(C) Any original version of a proposed rule, rule summary and | 195 |
fiscal analysis, or written comment filed or submitted under | 196 |
division (B) of this section shall be preserved by the agency with | 197 |
which it is filed or to which it is submitted, and is a public | 198 |
record open to public inspection. | 199 |
(D) Each agency shall prepare a plan that provides for the | 200 |
periodic review, at least once every five years, of each rule of | 201 |
the agency that is not otherwise subject to review under section | 202 |
119.032 of the Revised Code and that affects individuals, small | 203 |
businesses, or small organizations. The purpose of each periodic | 204 |
review shall be to determine whether the rule that is being | 205 |
reviewed should be continued without change or amended or | 206 |
rescinded, consistent with the purpose, scope, and intent of the | 207 |
applicable statute authorizing adoption of the rule, so as to | 208 |
minimize the economic impact of the rule upon individuals, small | 209 |
businesses, or small organizations. Accordingly, in making each | 210 |
periodic review of a rule, the agency shall consider the continued | 211 |
need for the rule, the nature of any written complaints or | 212 |
comments that the agency has received with regard to the rule, the | 213 |
extent to which the rule duplicates, overlaps, or conflicts with | 214 |
other currently effective rules, and the degree to which | 215 |
technology, economic conditions, and other relevant factors have | 216 |
changed in the area affected by the rule. | 217 |
Each agency shall annually report to the governor and general | 218 |
assembly, with regard to each of its rules that have been reviewed | 219 |
under this division during the preceding calendar year, the title | 220 |
and administrative code rule number of the rule, a brief summary | 221 |
of the content and operation of the rule, and a brief summary of | 222 |
the results of the review. If the agency is otherwise required to | 223 |
make an annual report to the governor and general assembly, the | 224 |
agency shall report this information in an appropriately | 225 |
designated section of its annual report, whether its annual report | 226 |
is in print or electronic form or both. If, however, the agency is | 227 |
not otherwise required to make an annual report to the governor | 228 |
and general assembly, the agency, on or before the first day of | 229 |
February, shall report this information in a separate report, in | 230 |
231 | |
In addition to the submissions required by section 101.68 of the | 232 |
Revised Code, and in addition to any requirement of that section | 233 |
to submit notice of the availability of a report instead of copies | 234 |
of the report, the agency shall submit its annual or separate | 235 |
report in electronic form, which provides the information required | 236 |
by this division, to the chairpersons of the standing committees | 237 |
of the senate and house of representatives having jurisdiction | 238 |
over individuals, small businesses, and small organizations. | 239 |
Each agency having rules in effect on January 1, 1985, that | 240 |
affect individuals, small businesses, or small organizations shall | 241 |
divide those rules into groups, so that at least one-fifth of | 242 |
those rules are reviewed during each year of a five-year period | 243 |
commencing on January 1, 1985. A rule that is newly adopted after | 244 |
January 1, 1985, shall be reviewed five years after its effective | 245 |
date. When a rule has once been reviewed, it shall thereafter be | 246 |
reviewed again at five-year intervals. | 247 |
(E) Each agency shall designate an individual or office | 248 |
within the agency to be responsible for complying with this | 249 |
division. Each individual or office that has been so designated | 250 |
shall, within ten days after receiving a request therefor from any | 251 |
person: | 252 |
(1) Provide the person with copies of any rule proposed by | 253 |
the agency that would affect individuals, small businesses, or | 254 |
small organizations; | 255 |
(2) Provide the person with copies of the rule summary and | 256 |
fiscal analysis of any rule proposed by the agency that would | 257 |
affect individuals, small businesses, or small organizations; or | 258 |
(3) Find, collate, and make available to the person any | 259 |
information in the possession of the agency regarding a rule | 260 |
proposed by the agency, which information would be of interest to | 261 |
individuals, small businesses, or small organizations. | 262 |
The agency shall inform the | 263 |
small business division in writing of the name, address, and | 264 |
telephone number of each individual or office designated under | 265 |
this division. The agency shall promptly inform the | 266 |
entrepreneurship and small business division in writing of any | 267 |
change in the information thus provided. | 268 |
(F) Division (B) of this section does not apply to any | 269 |
emergency rule adopted under division (B)(2) of section 111.15 or | 270 |
division (F) of section 119.03 of the Revised Code, except that | 271 |
the emergency rule becomes subject to such division when it is | 272 |
adopted pursuant to the procedure of section 111.15 or 119.03 of | 273 |
the Revised Code for the adoption of rules not of an emergency | 274 |
nature. | 275 |
(G) The department of taxation shall provide a copy of the | 276 |
full text of any rule proposed by the department that may affect | 277 |
any business in electronic form to the | 278 |
and small business division, and the department shall designate an | 279 |
office within the agency responsible for providing a copy of any | 280 |
such rule within ten days of receiving a request from any person. | 281 |
Sec. 121.81. As used in sections 121.81 and 121.811 to | 282 |
121.815 of the Revised Code: | 283 |
(A) "Rule" means the adoption of a new rule or the amendment | 284 |
or rescission of an existing rule. "Rule" does not include an | 285 |
emergency rule, but does include a rule that is to replace an | 286 |
emergency rule upon its expiration. | 287 |
(B) A "small business" is an independently owned and operated | 288 |
for-profit or nonprofit business entity, including affiliates, and | 289 |
regardless of legal form, that has fewer than four hundred | 290 |
employees. | 291 |
(C) A "state agency" is a discrete unit that is organized as | 292 |
a part of, and that carries out one or more functions of, state | 293 |
government and that is authorized or required by statute to adopt | 294 |
rules. "State agency" does not include the elected state officers | 295 |
or their offices, the general assembly or any legislative agency, | 296 |
or the courts or any judicial agency. | 297 |
Sec. 121.811. Sections 121.81 and 121.812 to 121.815 of the | 298 |
Revised Code are the Common Sense Regulation Act. | 299 |
Sec. 121.812. (A) On and after July 1, 2010, in the course of | 300 |
developing a rule for proposal and adoption, and in any event | 301 |
before proposing the rule by filing it under divisions (D) and (E) | 302 |
of section 111.15 or divisions (B) and (H) of section 119.03 of | 303 |
the Revised Code, or when reviewing a rule under section 119.032 | 304 |
of the Revised Code, a state agency shall evaluate the rule in | 305 |
light of each of the following considerations: | 306 |
(1) Whether the rule is necessary to give effect to the | 307 |
statute that underlies the rule; | 308 |
(2) Whether the rule unnecessarily duplicates a federal | 309 |
regulation or the rules of the state agency or of another state | 310 |
agency; | 311 |
(3) Whether the state agency has notified all interested | 312 |
persons who have registered through the centralized electronic | 313 |
system for regulatory notification to receive notice that the | 314 |
agency is developing and drafting the rule for proposal and | 315 |
adoption, and whether the state agency has afforded those persons | 316 |
an opportunity to comment to the state agency concerning the | 317 |
substance and the drafting of the rule; | 318 |
(4) Whether the rule is drafted so that its desired outcome | 319 |
will be achieved, and whether the desired outcome of the rule is | 320 |
based on the best information, including scientific and technical | 321 |
data, that reasonably can be obtained; | 322 |
(5) Whether the rule will be understandable to the persons to | 323 |
whom the rule is addressed; | 324 |
(6) Whether the rule can be applied consistently by the state | 325 |
agency to the persons who will be affected by the rule; | 326 |
(7) Whether, when achieving its underlying regulatory | 327 |
objectives, the rule is a reasonable balance between its | 328 |
underlying regulatory objectives and the regulatory burden it | 329 |
imposes; | 330 |
(8) Whether it would be advisable for the rule to expire on a | 331 |
specific future date. | 332 |
(B) The state agency shall prepare a report of its evaluation | 333 |
of the rule. The director of administrative services shall | 334 |
prescribe the form of the report, designing the form so that it | 335 |
will elicit from a state agency when the form is completed whether | 336 |
the state agency has evaluated a rule in light of all the | 337 |
considerations listed in divisions (A)(1) to (8) of this section. | 338 |
The form in addition shall require the state agency to explain the | 339 |
following in particular: | 340 |
(1) If the rule is duplicative, why the duplication is | 341 |
necessary; | 342 |
(2) If the state agency has not notified all interested | 343 |
persons who have registered through the centralized electronic | 344 |
system for regulatory notification to receive notice that the | 345 |
agency is developing and drafting the rule for proposal and | 346 |
adoption, why this is the case; and | 347 |
(3) If the rule, when achieving its regulatory objectives, is | 348 |
not a reasonable balance between its underlying regulatory | 349 |
objectives and the regulatory burden it imposes, why this is the | 350 |
case. | 351 |
If an existing rule is reviewed under section 119.032 of the | 352 |
Revised Code, but not changed, the state agency may include in the | 353 |
report the reason why the rule was left unchanged. | 354 |
(C) The head of the state agency or the state agency's chief | 355 |
legal officer shall review the rule and the report for clarity to | 356 |
ensure the state agency has made a good faith effort to evaluate | 357 |
the rule in light of the considerations. The state agency's report | 358 |
shall indicate whether the head of the state agency or the state | 359 |
agency's chief legal officer has completed this review. | 360 |
(D) The state agency shall transmit a copy of its report | 361 |
electronically to the director of administrative services or the | 362 |
director's designee. The director or the director's designee shall | 363 |
publish a summary of the report on the web site of the centralized | 364 |
electronic system for regulatory notification. | 365 |
Sec. 121.813. The director of administrative services, not | 366 |
later than July 1, 2010, shall establish, and thereafter shall | 367 |
maintain and improve, a centralized electronic system for | 368 |
regulatory notification that: | 369 |
(A) Enables interested persons to register to receive notices | 370 |
and other information from a state agency concerning a rule that | 371 |
the state agency is developing and drafting; | 372 |
(B) Enables the director to publish on the system summaries | 373 |
of reports the director receives under section 121.812 of the | 374 |
Revised Code; and | 375 |
(C) Enables interested persons to register to receive notices | 376 |
of semiannual meetings that are to be convened under section | 377 |
121.814 of the Revised Code. | 378 |
The director shall design the centralized electronic system | 379 |
for regulatory notification so that it enables interested persons | 380 |
to comment electronically on agency regulatory processes. | 381 |
The centralized electronic system for regulatory notification | 382 |
is complementary to the register of Ohio. The director of the | 383 |
legislative service commission and the director of administrative | 384 |
services shall consult with each other and link the centralized | 385 |
electronic system for regulatory notification and the register of | 386 |
Ohio. | 387 |
Sec. 121.814. (A) The director of administrative services or | 388 |
the director's designee shall convene semiannual meetings, at | 389 |
convenient times and locations, at which interested persons may | 390 |
comment on agency regulatory processes that are causing | 391 |
unreasonable impediments to the efficient and successful operation | 392 |
of small businesses. The small business advocate shall attend and | 393 |
participate in each semiannual meeting. Comments at a semiannual | 394 |
meeting may be recorded. | 395 |
The director or the director's designee shall transmit notice | 396 |
of a semiannual meeting, at least one month in advance of the | 397 |
meeting, to interested persons who have registered to receive | 398 |
notices of the meetings through the centralized electronic system | 399 |
for regulatory notification. | 400 |
(B) Based on comments made at each semiannual meeting, the | 401 |
director or the director's designee shall prepare a priority | 402 |
schedule identifying agency processes that are causing | 403 |
unreasonable impediments to the efficient and successful operation | 404 |
of small businesses, and identifying innovative management tools, | 405 |
such as kaizen, value stream mapping, networking, and root cause | 406 |
analysis, that a state agency might bring to bear to reduce or | 407 |
eliminate these impediments. In identifying agency processes that | 408 |
are causing unreasonable impediments, the director or the | 409 |
director's designee particularly shall take account of state | 410 |
agency processes that derogate the considerations listed in | 411 |
section 121.812 of the Revised Code. | 412 |
The director or the director's designee shall transmit a copy | 413 |
of the priority schedule to each state agency that is identified | 414 |
in the priority schedule, and shall monitor the efforts state | 415 |
agencies are making to reduce or eliminate impediments identified | 416 |
in the priority schedule. Each state agency identified in a | 417 |
priority schedule shall make efforts to reduce or eliminate the | 418 |
identified impediments and any other impediments it may discover. | 419 |
At each semiannual meeting after the first, the director or the | 420 |
director's designee shall report to those in attendance on the | 421 |
progress state agencies are making at reducing or eliminating | 422 |
previously identified impediments to the efficient and successful | 423 |
operation of small businesses. | 424 |
The director or the director's designee shall post the | 425 |
priority schedule on the web site of the centralized electronic | 426 |
system for regulatory notification. | 427 |
Sec. 121.815. The directors of each of the following state | 428 |
agencies shall appoint an ombudsperson: the departments of | 429 |
administrative services, agriculture, commerce, development, | 430 |
health, insurance, job and family services, natural resources, | 431 |
taxation, and transportation, the environmental protection agency, | 432 |
the industrial commission, and the bureau of workers' | 433 |
compensation. The ombudsperson shall report to, and is entitled to | 434 |
have regular direct access to and the attention of, the director | 435 |
or other head of the state agency. | 436 |
An ombudsperson shall serve as a problem-solving liaison | 437 |
between the state agency and those who are affected by its rules | 438 |
and regulatory processes when normal state agency processes do not | 439 |
produce a satisfactory result. A small business also may request | 440 |
the small business advocate to assist when normal state agency | 441 |
processes do not produce a satisfactory result. The ombudsperson | 442 |
or small business advocate may not, however, become involved with | 443 |
resolving matters that are the subject of an on-going judicial or | 444 |
administrative enforcement action. | 445 |
If the ombudsperson, with or without the assistance of the | 446 |
small business advocate, is unable to resolve a matter, the | 447 |
ombudsperson may call upon the governor's designee to assist in | 448 |
resolving the matter. The governor's designee shall assist in a | 449 |
neutral way to resolve the matter. The governor's designee shall | 450 |
identify options, and strategies and tactics, for resolving the | 451 |
matter, but may not impose a resolution or make or reverse legal | 452 |
decisions to resolve the matter. | 453 |
A state agency named in this section shall publish on its web | 454 |
site the name, address, telephone number, and e-mail address of | 455 |
its ombudsperson, together with a brief explanation of the | 456 |
ombudsperson's role in resolving matters. | 457 |
An ombudsperson shall consult with the small business | 458 |
advocate and negotiate arrangements to facilitate mutual | 459 |
interaction and avoid duplication of effort. | 460 |
Sec. 121.82. (A) As used in this section, "department" means | 461 |
the several departments of state administration enumerated in | 462 |
section 121.02 of the Revised Code. | 463 |
(B)(1) It is the policy of this state to improve the customer | 464 |
service provided by departments. Each department shall emphasize | 465 |
improved customer service, efficiency, and productivity in | 466 |
employee orientation and employee training. In light of this | 467 |
policy, not later than January 1, 2011, each department, with the | 468 |
assistance of the department of administrative services, shall | 469 |
adopt customer service principles identifying the best practices | 470 |
to be used to provide improved customer service. | 471 |
(2) Not later than January 1, 2011, each department, with the | 472 |
assistance of the department of administrative services, shall | 473 |
develop a customer service training program that employees | 474 |
designated by the department can complete to improve customer | 475 |
service, efficiency, and productivity. The customer service | 476 |
training program shall emphasize the customer service principles | 477 |
adopted by the department. | 478 |
(C) Each employee who participates in a customer service | 479 |
training program, upon completion of the program, shall sign a | 480 |
written statement acknowledging that the employee understands the | 481 |
customer service principles adopted by the department and will | 482 |
follow them. | 483 |
(D) On its web site, each department shall: | 484 |
(1) In a frequently-asked-question format, post answers to | 485 |
frequently asked questions about the department's regulatory | 486 |
mission and processes; and | 487 |
(2) Include a customer service survey that users may complete | 488 |
online, or download, complete, and e-mail to the department. | 489 |
A department shall review all customer service surveys that | 490 |
are completed and returned to the department, and may send the | 491 |
surveys to the governor or the governor's designee. | 492 |
Sec. 122.08. (A) There is hereby created within the | 493 |
department of development | 494 |
495 | |
division shall be under the supervision of a manager appointed by | 496 |
the director of development. The manager shall be known as the | 497 |
small business advocate. | 498 |
(B) The | 499 |
(1) Act as liaison facilitating interactions between the | 500 |
small business community and state governmental agencies; | 501 |
(2) Furnish information and technical assistance to persons | 502 |
and small businesses concerning the establishment and maintenance | 503 |
of a small business, and concerning state laws and rules relevant | 504 |
to the operation of a small business. In conjunction with these | 505 |
duties, the | 506 |
agency rules affecting individuals, small businesses, or small | 507 |
organizations, as defined in section 121.24 of the Revised Code, | 508 |
and may testify before the joint committee on agency rule review | 509 |
concerning any proposed rule affecting individuals, small | 510 |
businesses, or small organizations. | 511 |
(3) Prepare and publish the small business register under | 512 |
section 122.081 of the Revised Code; | 513 |
(4) Receive complaints from small businesses concerning | 514 |
governmental activity, compile and analyze those complaints, and | 515 |
periodically make recommendations to the governor and the general | 516 |
assembly on changes in state laws or agency rules needed to | 517 |
eliminate burdensome and unproductive governmental regulation to | 518 |
improve the economic climate within which small businesses | 519 |
operate; | 520 |
(5) Receive complaints or questions from small businesses and | 521 |
direct those businesses to the appropriate governmental agency. | 522 |
If, within a reasonable period of time, a complaint is not | 523 |
satisfactorily resolved or a question is not satisfactorily | 524 |
answered, the | 525 |
business, make every effort to secure a satisfactory result. For | 526 |
this purpose, the | 527 |
governmental agency and may make any suggestion or request that | 528 |
seems appropriate. | 529 |
(6) Utilize, to the maximum extent possible, the printed and | 530 |
electronic media to disseminate information of current concern and | 531 |
interest to the small business community and to make known to | 532 |
small businesses the services available through the
| 533 |
division. The | 534 |
and other printed materials, and shall participate in such trade | 535 |
association meetings, conventions, fairs, and other meetings | 536 |
involving the small business community, as the | 537 |
business advocate considers appropriate. | 538 |
(7) Prepare for inclusion in the department of development's | 539 |
annual report to the governor and general assembly, a description | 540 |
of the activities of the | 541 |
number of rules affecting individuals, small businesses, and small | 542 |
organizations that were filed with the | 543 |
division (B)(2) of section 121.24 of the Revised Code, during the | 544 |
preceding calendar year; | 545 |
(8) Operate the Ohio first-stop business connection to assist | 546 |
individuals in identifying and preparing applications for business | 547 |
licenses, permits, and certificates and to serve as the central | 548 |
public distributor for all forms, applications, and other | 549 |
information related to business licensing. Each state agency, | 550 |
board, and commission shall cooperate in providing assistance, | 551 |
information, and materials to enable the connection to perform its | 552 |
duties under this division. | 553 |
(9) Establish and maintain a toll-free telephone number | 554 |
persons may call during regular business hours, and an e-mail | 555 |
address to which persons may transmit e-mail at any time, to | 556 |
comment to the small business advocate concerning statutes and | 557 |
rules and state agency processes affecting individuals, small | 558 |
businesses, and small organizations. The telephone answering point | 559 |
shall be equipped to record calls that are received after regular | 560 |
business hours. | 561 |
(10) Consult with each ombudsperson appointed under section | 562 |
121.815 of the Revised Code and negotiate arrangements to | 563 |
facilitate mutual interaction and avoid duplication of effort. | 564 |
(C) The | 565 |
agency, assist the agency with the preparation of any rule that | 566 |
will affect individuals, small businesses, or small organizations. | 567 |
(D) The director of development shall assign employees and | 568 |
furnish equipment and supplies to the | 569 |
director considers necessary for the proper performance of the | 570 |
duties assigned to the | 571 |
Sec. 122.081. (A) The | 572 |
business division in the department of development shall prepare | 573 |
and publish a "small business register" or contract with any | 574 |
person as provided in this section to prepare and publish the | 575 |
register. The small business register shall contain the following | 576 |
information regarding each proposed rule filed with the | 577 |
entrepreneurship and small business division under division (B)(2) | 578 |
of section 121.24 of the Revised Code: | 579 |
(1) The title and administrative code rule number of the | 580 |
proposed rule; | 581 |
(2) A brief summary of the proposed rule; | 582 |
(3) The date on which the proposed rule was filed with the | 583 |
584 | |
division (B)(2) of section 121.24 of the Revised Code; and | 585 |
(4) The name, address, and telephone number of the individual | 586 |
or office within the agency that proposed the rule who has been | 587 |
designated as being responsible for complying with division (E) of | 588 |
section 121.24 of the Revised Code with regard to the proposed | 589 |
rule. | 590 |
(B) The small business register shall be published on a | 591 |
weekly basis. The information required under division (A) of this | 592 |
section shall be published in the register no later than two weeks | 593 |
after the proposed rule to which the information relates is filed | 594 |
with the | 595 |
under division (B)(2) of section 121.24 of the Revised Code. The | 596 |
597 | |
furnish the small business register, on a single copy or | 598 |
subscription basis, to any person who requests it and pays a | 599 |
single copy price or subscription rate fixed by the | 600 |
division. The
| 601 |
chairpersons of the standing committees of the senate and house of | 602 |
representatives having jurisdiction over individuals, small | 603 |
businesses, and small organizations with free subscriptions to the | 604 |
small business register. | 605 |
(C) Upon the request of the | 606 |
small business division, the director of administrative services | 607 |
shall, in accordance with the competitive selection procedure of | 608 |
Chapter 125. of the Revised Code, let a contract for the | 609 |
compilation, printing, and distribution of the small business | 610 |
register. | 611 |
(D) The | 612 |
division shall adopt, and may amend or rescind, in accordance with | 613 |
Chapter 119. of the Revised Code, such rules as are necessary to | 614 |
enable it to properly carry out this section. | 615 |
Sec. 122.084. The entrepreneurship and small business | 616 |
division shall establish the Ohio small business panel. The Ohio | 617 |
small business panel shall meet semi-annually to discuss issues | 618 |
relevant to small businesses, including matters such as the | 619 |
special challenges involved in establishing and in efficiently and | 620 |
successfully operating a small business and the statutes and rules | 621 |
and state agency processes that are involved in or relate to the | 622 |
operation of small businesses. As a result of its discussions, the | 623 |
panel may make recommendations for changes in statutes and rules | 624 |
and in state agency processes that are needed to reduce or | 625 |
eliminate burdensome or unproductive governmental regulation to | 626 |
improve the economic climate within which small businesses | 627 |
operate. | 628 |
The panel may report its recommendations, together with | 629 |
supporting commentary, in a communique. The small business | 630 |
advocate may transmit the communique electronically to the | 631 |
governor, the general assembly, and each state agency to which the | 632 |
recommendations apply. | 633 |
The Ohio small business panel shall consist of the small | 634 |
business advocate and four members appointed by the governor, two | 635 |
members appointed by the president of the senate, and two members | 636 |
appointed by the speaker of the house of representatives. Each | 637 |
member shall be representative of the small business community. | 638 |
Initial appointments to the panel shall be made on or before | 639 |
January 1, 2010. Members of the panel shall serve without | 640 |
compensation and without reimbursement for expenses. | 641 |
The terms of office of all members of the panel, except the | 642 |
small business advocate, shall be for three years, beginning on | 643 |
the first day of January and ending at the close of business on | 644 |
the thirty-first day of December. A vacancy on the panel shall be | 645 |
filled in the same manner as the initial appointment. Any member | 646 |
appointed to fill a vacancy occurring prior to the expiration of | 647 |
the term for which the member's predecessor was appointed shall | 648 |
hold office for the remainder of the term. The term of office for | 649 |
the small business advocate shall be for the entirety of the | 650 |
advocate's employment as the small business advocate. | 651 |
The small business advocate shall be the chairperson of the | 652 |
panel, and shall appoint a secretary from among the panel's | 653 |
members. | 654 |
Five members of the panel constitute a quorum, and the | 655 |
affirmative vote of five members is necessary for any action taken | 656 |
by the panel. | 657 |
Sec. 127.18. (A) As used in this section: | 658 |
(1) "Rule-making agency" has the same meaning as in division | 659 |
(I) of section 119.01 of the Revised Code. | 660 |
(2) "Rule" includes the adoption, amendment, or rescission of | 661 |
a rule. | 662 |
(3) "Proposed rule" means the original version of a proposed | 663 |
rule, and each revised version of the same proposed rule, that is | 664 |
filed with the joint committee on agency rule review under | 665 |
division (D) of section 111.15 or division (H) of section 119.03 | 666 |
of the Revised Code. | 667 |
(B) A rule-making agency shall prepare, in the form | 668 |
prescribed by the joint committee on agency rule review under | 669 |
division (E) of this section, a complete and accurate rule summary | 670 |
and fiscal analysis of each proposed rule that it files under | 671 |
division (D) of section 111.15 or division (H) of section 119.03 | 672 |
of the Revised Code. A rule-making agency, when completing the | 673 |
rule summary and fiscal analysis, is encouraged to identify and | 674 |
estimate the number of businesses subject to the proposed rule. | 675 |
The rule summary and fiscal analysis shall include all of the | 676 |
following information: | 677 |
(1) The name, address, and telephone number of the | 678 |
rule-making agency, and the name and telephone number of an | 679 |
individual or office within the agency designated by that agency | 680 |
to be responsible for coordinating and making available | 681 |
information in the possession of the agency regarding the proposed | 682 |
rule; | 683 |
(2) The Ohio Administrative Code rule number of the proposed | 684 |
rule; | 685 |
(3) A brief summary of, and the legal basis for, the proposed | 686 |
rule, including citations identifying the statute that prescribes | 687 |
the procedure in accordance with which the rule-making agency is | 688 |
required to adopt the proposed rule, the statute that authorizes | 689 |
the agency to adopt the proposed rule, and the statute that the | 690 |
agency intends to amplify or implement by adopting the proposed | 691 |
rule; | 692 |
(4) An estimate, in dollars, of the amount by which the | 693 |
proposed rule would increase or decrease revenues or expenditures | 694 |
during the current biennium; | 695 |
(5) A citation identifying the appropriation that authorizes | 696 |
each expenditure that would be necessitated by the proposed rule; | 697 |
(6) A summary of the estimated cost of compliance with the | 698 |
rule to all directly affected persons; | 699 |
(7) The reasons why the rule is being proposed; | 700 |
(8) If the rule has a fiscal effect on school districts, | 701 |
counties, townships, or municipal corporations, an estimate in | 702 |
dollars of the cost of compliance with the rule, or, if dollar | 703 |
amounts cannot be determined, a written explanation of why it was | 704 |
not possible to ascertain dollar amounts; | 705 |
(9) If the rule has a fiscal effect on school districts, | 706 |
counties, townships, or municipal corporations and is the result | 707 |
of a federal requirement, a clear explanation that the proposed | 708 |
state rule does not exceed the scope and intent of the | 709 |
requirement, or, if the state rule does exceed the minimum | 710 |
necessary federal requirement, a justification of the excess cost, | 711 |
and an estimate of the costs, including those costs for local | 712 |
governments, exceeding the federal requirement; | 713 |
(10) If the rule has a fiscal effect on school districts, | 714 |
counties, townships, or municipal corporations, a comprehensive | 715 |
cost estimate that includes the procedure and method of | 716 |
calculating the costs of compliance and identifies major cost | 717 |
categories including personnel costs, new equipment or other | 718 |
capital costs, operating costs, and indirect central service costs | 719 |
related to the rule. The fiscal analysis shall also include a | 720 |
written explanation of the agency's and the affected local | 721 |
government's ability to pay for the new requirements and a | 722 |
statement of any impact the rule will have on economic | 723 |
development. | 724 |
(11) If the rule incorporates a text or other material by | 725 |
reference, and the agency claims the incorporation by reference is | 726 |
exempt from compliance with sections 121.71 to 121.74 of the | 727 |
Revised Code because the text or other material is generally | 728 |
available to persons who reasonably can be expected to be affected | 729 |
by the rule, an explanation of how the text or other material is | 730 |
generally available to those persons; | 731 |
(12) If the rule incorporates a text or other material by | 732 |
reference, and it was infeasible for the agency to file the text | 733 |
or other material electronically, an explanation of why filing the | 734 |
text or other material electronically was infeasible; | 735 |
(13) If the rule is being rescinded and incorporates a text | 736 |
or other material by reference, and it was infeasible for the | 737 |
agency to file the text or other material, an explanation of why | 738 |
filing the text or other material was infeasible; | 739 |
(14) Any other information the joint committee on agency rule | 740 |
review considers necessary to make the proposed rule or the fiscal | 741 |
effect of the proposed rule fully understandable. | 742 |
The rule summary and fiscal analysis also shall include a box | 743 |
the rule-making agency can check to indicate that it has evaluated | 744 |
the rule under section 121.812 of the Revised Code and that its | 745 |
report of the evaluation was reviewed by the head of the state | 746 |
agency or the state agency's chief legal officer. Failure to | 747 |
evaluate a rule under that section and to check the box | 748 |
constitutes only failure to prepare a complete and accurate rule | 749 |
summary and fiscal analysis under division (I)(1)(d) of section | 750 |
119.03 of the Revised Code. | 751 |
(C) The rule-making agency shall file the rule summary and | 752 |
fiscal analysis in electronic form along with the proposed rule | 753 |
that it files under divisions (D) and (E) of section 111.15 or | 754 |
divisions (B) and (H) of section 119.03 of the Revised Code. The | 755 |
joint committee on agency rule review shall not accept any | 756 |
proposed rule for filing unless a copy of the rule summary and | 757 |
fiscal analysis of the proposed rule, completely and accurately | 758 |
prepared, is filed along with the proposed rule. | 759 |
(D) The joint committee on agency rule review shall review | 760 |
the fiscal effect of each proposed rule that is filed under | 761 |
division (D) of section 111.15 or division (H) of section 119.03 | 762 |
of the Revised Code. | 763 |
(E) The joint committee on agency rule review shall prescribe | 764 |
the form in which each rule-making agency shall prepare its rule | 765 |
summary and fiscal analysis of a proposed rule. | 766 |
(F) This section does not require the auditor of state or the | 767 |
auditor of state's designee to prepare or attach a rule summary | 768 |
and fiscal analysis to any copy of a rule proposed under section | 769 |
117.12, 117.19, 117.38, or 117.43 of the Revised Code. | 770 |
Sec. 3745.016. (A) As used in this section, "small business" | 771 |
means: | 772 |
(1) A "small business stationary source" as defined in | 773 |
section 3704.01 of the Revised Code; or | 774 |
(2) If the business does not have a source of an air | 775 |
pollutant, an independently owned or operated business having one | 776 |
hundred or fewer employees. | 777 |
(B) The director of environmental protection shall establish, | 778 |
as part of the environmental protection agency, a program for | 779 |
providing environmental regulatory compliance assistance to small | 780 |
businesses. The program shall: | 781 |
(1) Provide environmental regulatory compliance assistance, | 782 |
including on-site environmental regulatory compliance assistance, | 783 |
upon the request of a small business, to assist the small business | 784 |
in identifying relevant environmental regulations and compliance | 785 |
requirements and in completing application and reporting forms | 786 |
relating to environmental regulatory requirements; | 787 |
(2) Develop educational materials for small businesses | 788 |
regarding state and federal environmental regulatory compliance | 789 |
requirements, and distribute the materials to them free of charge; | 790 |
(3) Reach out to small businesses and provide them with | 791 |
training on state and federal environmental regulatory compliance | 792 |
requirements free of charge; and | 793 |
(4) Provide other environmental regulatory compliance | 794 |
assistance to small businesses that will help to improve their | 795 |
compliance with environmental regulation and thereby help to | 796 |
improve the overall cleanliness of Ohio's environment. | 797 |
(C) Any information, regardless of its form or | 798 |
characteristics, that is created or obtained by the environmental | 799 |
protection agency in the course of administering the environmental | 800 |
regulatory compliance assistance program that identifies or | 801 |
describes an individual facility or operation at a small business | 802 |
is confidential and not a public record open to public inspection | 803 |
unless: | 804 |
(1) The information reveals a clear and immediate danger to | 805 |
the environment and the health, safety, or welfare of the public; | 806 |
(2) The information is obtained independently by the director | 807 |
of environmental protection or authorized employees or agents of | 808 |
the environmental protection agency as part of a compliance | 809 |
inspection or investigation or in a judicial or administrative | 810 |
enforcement proceeding; or | 811 |
(3) The information is emissions data or otherwise pertains | 812 |
to a contaminant source, and treating the information as | 813 |
confidential would be inconsistent with the requirements of law. | 814 |
Information that is confidential under this division may not | 815 |
be used in any manner for purposes of the enforcement of any | 816 |
environmental compliance requirement or as evidence in any | 817 |
judicial or administrative enforcement proceeding. This paragraph | 818 |
does not confer immunity on a small business from judicial or | 819 |
administrative enforcement that is based upon information obtained | 820 |
by the director of environmental protection or employees or agents | 821 |
of the environmental protection agency, insofar as they are not | 822 |
engaged in administering the environmental regulatory compliance | 823 |
assistance program. | 824 |
Section 2. That existing sections 103.051, 103.0511, 121.24, | 825 |
122.08, 122.081, and 127.18 of the Revised Code are hereby | 826 |
repealed. | 827 |
Section 3. This act includes amendments re-naming and | 828 |
re-characterizing the Office of Small Business as the | 829 |
Entrepreneurship and Small Business Division. These amendments do | 830 |
not otherwise affect the organization or the organizational | 831 |
position of the office-now-division as part of the Department of | 832 |
Development. Other amendments pertaining to the | 833 |
office-now-division affect its functions. | 834 |