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S. B. No. 393 As IntroducedAs Introduced
129th General Assembly | Regular Session | 2011-2012 |
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A BILL
To amend sections 1751.83, 3922.01, 3922.03, 3922.05,
3922.06, 3922.07, 3922.08, 3922.09, 3922.10,
3922.14, 3922.15, 3922.16, 3922.17, 3922.20, and
4731.36, to enact section 3901.85, and to repeal
section 3922.13 of the Revised Code to create the
Ohio Health Insurance Oversight Board and to
require that external reviews of adverse
determinations be conducted by a panel of three
clinical peers appointed by the Board.
BE IT ENACTED BY THE GENERAL ASSEMBLY OF THE STATE OF OHIO:
Section 1. That sections 1751.83, 3922.01, 3922.03, 3922.05,
3922.06, 3922.07, 3922.08, 3922.09, 3922.10, 3922.14, 3922.15,
3922.16, 3922.17, 3922.20, and 4731.36 be amended and section
3901.85 of the Revised Code be enacted to read as follows:
Sec. 1751.83. A health insuring corporation shall establish
and maintain an internal review system that has been approved by
the superintendent of insurance. The system shall provide for
review by a clinical peer and include adequate and reasonable
procedures for review and resolution of appeals from enrollees
concerning adverse determinations made under section 1751.81 of
the Revised Code, including procedures for verifying and reviewing
appeals from enrollees whose medical conditions require expedited
review.
A health insuring corporation shall consider and provide a
written response to each request for an internal review not later
than thirty fourteen days after receipt of the request, except
that if the seriousness of the enrollee's medical condition
requires an expedited review, the health insuring corporation
shall provide the written response not later than seven days after
receipt of the request or in accordance with applicable preemptive
federal laws or regulations. The response shall state the reason
for the health insuring corporation's decision, inform the
enrollee of the right to pursue a further review, and explain the
procedures for initiating the review, including the time frames
within which the enrollee must request the review, as specified in
section 3922.02 of the Revised Code. Failure by a health insuring
corporation to provide a written response within the time frames
specified under this section shall be deemed a denial by the
health insuring corporation for purposes of requesting an external
review under Chapter 3922. of the Revised Code.
If the health insuring corporation has denied, reduced, or
terminated coverage for a health care service on the grounds that
the service is not a service covered under the terms of the
enrollee's policy, contract, or agreement, the response shall
inform the enrollee of the right to request a review by the
superintendent of insurance under Chapter 3922. of the Revised
Code. If the health insuring corporation has denied, reduced, or
terminated coverage for a health care service on the grounds that
the service is not medically necessary, the response shall inform
the enrollee of the right to request an external review under
Chapter 3922. of the Revised Code.
The health insuring corporation shall make available to the
superintendent for inspection copies of all documents in the
health insuring corporation's possession related to reviews
conducted pursuant to this section, including medical records
related to those reviews, and of responses, for three years
following completion of the review.
Sec. 3901.85. (A) There is hereby created within the
department of insurance the Ohio health insurance oversight board.
The board shall consist of the following members appointed by the
superintendent of insurance:
(1) Two consumer representatives;
(2) Two physicians representing insurers;
(4) Eleven physicians, who hold a license issued by the state
medical board to practice medicine and surgery or osteopathic
medicine and surgery, composed as follows:
(b) Two surgical physicians;
(c) One family-practice physician;
(e) Two nonsurgical physicians;
(f) One hospital administrator;
(B) The superintendent of insurance shall solicit
recommendations for each appointment required under division (A)
of this section from the respective trade association of each of
the medical fields represented on the board.
(C) The initial members of the board shall serve staggered
terms of one, two, or three years, as determined by the
superintendent. Thereafter, terms of office for all members shall
be three years, with each term ending on the same day of the same
month as the term it succeeds. Each member shall hold office from
the date of appointment until the end of the term for which the
member was appointed. Members may be reappointed.
Vacancies shall be filled in the same manner as original
appointments. Any member appointed to fill a vacancy occurring
prior to the expiration of the term for which the member's
predecessor was appointed shall hold office for the remainder of
that term. A member shall continue in office subsequent to the
expiration date of the member's term until the member's successor
takes office or until a period of sixty days has elapsed,
whichever occurs first.
(D) The board shall elect a chairperson from one of the
physician board members. The board shall meet at the call of the
chairperson. A majority of the members of the board constitutes a
quorum.
(E) Members of the board shall be reimbursed for all actual
necessary expenses incurred while serving on the board.
(F)(1) The board shall provide oversight for health insurance
policies and procedures to ensure that those policies and
procedures are reasonable and consistent with patient safety.
(2) If the board determines that a policy or procedure of an
insurer is not reasonable or consistent with patient safety or
that a definition of medical necessity utilized by an
administrator is not reasonable or consistent with patient safety,
the board shall issue the insurer or administrator a warning and
direct the insurer or administrator to remedy the policy,
procedure, or definition.
(3) If the insurer or administrator does not remedy the
policy, procedure, or definition that the board determined to be
unreasonable or inconsistent with patient safety within a
reasonable amount of time, the board shall recommend to the
superintendent that the superintendent fine the insurer or
administrator for noncompliance with the board's directive.
(G) The superintendent may fine an insurer or administrator
for noncompliance with the board's directive after a hearing under
Chapter 119. of the Revised Code.
(H) Each contract issued by an insurer or administrator shall
include a provision that allows the insurer or administrator to
amend the terms of the contract as directed by the board.
(I) The board shall annually report to the superintendent of
insurance information related to external reviews, as required
under section 3922.17 of the Revised Code and shall submit the
report to the superintendent of insurance.
(J) As used in this section:
(1) "Insurer" means a health insuring corporation, sickness
and accident insurer, multiple employer welfare arrangement,
self-insured employer, administrator of a self-insured plan, or
public employee benefit plan.
(2) "Administrator" has the same meaning as in section
3959.01 of the Revised Code.
(3) "Trade association" means a statewide or national
association that represents professionals in the field of medicine
and includes the Ohio state medical association, the Ohio
psychological association, the Ohio podiatric medical association,
the Ohio hospital association, or the American nurses association.
"Trade association" does not mean a labor organization, as defined
under section 3517.01 of the Revised Code.
Sec. 3922.01. As used in this chapter:
(A) "Adverse benefit determination" means a decision by a
health plan issuer:
(1) To deny, reduce, or terminate a requested health care
service or payment in whole or in part, including all of the
following:
(a) A determination that the health care service does not
meet the health plan issuer's requirements for medical necessity,
appropriateness, health care setting, level of care, or
effectiveness, including experimental or investigational
treatments;
(b) A determination of an individual's eligibility for
individual health insurance coverage, including coverage offered
to individuals through a nonemployer group, to participate in a
plan or health insurance coverage;
(c) A determination that a health care service is not a
covered benefit;
(d) The imposition of an exclusion, including exclusions for
pre-existing conditions, source of injury, network, or any other
limitation on benefits that would otherwise be covered.
(2) Not to issue individual health insurance coverage to an
applicant, including coverage offered to individuals through a
nonemployer group;
(3) To rescind coverage on a health benefit plan.
(B) "Ambulatory review" has the same meaning as in section
1751.77 of the Revised Code.
(C) "Authorized representative" means an individual who
represents a covered person in an internal appeal or external
review process of an adverse benefit determination who is any of
the following:
(1) A person to whom a covered individual has given express,
written consent to represent that individual in an internal
appeals process or external review process of an adverse benefit
determination;
(2) A person authorized by law to provide substituted consent
for a covered individual;
(3) A family member or a treating health care professional,
but only when the covered person is unable to provide consent.
(D) "Best evidence" means evidence based on all of the
following sources, listed according to priority, as they are
available:
(1) Randomized clinical trials;
(2) Cohort studies or case-control studies;
(E) "Clinical peer" means a medical provider with expertise
in the appropriate medical specialty and who holds a license or
certificate in good standing with the relevant state licensing or
certifying authority when an evaluation is to be made of the
clinical appropriateness of health care services provided by a
physician. If an evaluation is to be made of the clinical
appropriateness of health care services provided by a provider who
is not a physician, "clinical peer" means either a physician or a
provider holding the same license or certificate as the provider
who provided the health care services.
(F) "Covered person" means a policyholder, subscriber,
enrollee, member, or individual covered by a health benefit plan.
"Covered person" does include the covered person's authorized
representative with regard to an internal appeal or external
review in accordance with division (C) of this section. "Covered
person" does not include the covered person's representative in
any other context.
(F)(G) "Covered benefits" or "benefits" means those health
care services to which a covered person is entitled under the
terms of a health benefit plan.
(G)(H) "Emergency medical condition" has the same meaning as
in section 1753.28 of the Revised Code.
(H)(I) "Emergency services" has the same meaning as in
section 1753.28 of the Revised Code.
(I)(J) "Evidence-based standard" means the conscientious,
explicit, and judicious use of the current best evidence, based on
a systematic review of the relevant research, in making decisions
about the care of individuals.
(J)(K) "Facility" means an institution providing health care
services, or a health care setting, including hospitals and other
licensed inpatient centers, ambulatory, surgical, treatment,
skilled nursing, residential treatment, diagnostic, laboratory,
and imaging centers, and rehabilitation and other therapeutic
health settings.
(K)(L) "Final adverse benefit determination" means an adverse
benefit determination that is upheld at the completion of a health
plan issuer's internal appeals process.
(L)(M) "Health benefit plan" means a policy, contract,
certificate, or agreement offered by a health plan issuer to
provide, deliver, arrange for, pay for, or reimburse any of the
costs of health care services, including benefit plans marketed in
the individual or group market by all associations, whether bona
fide or non-bona fide. "Health benefit plan" also means a limited
benefit plan, except as follows. "Health benefit plan" does not
mean any of the following types of coverage: a policy, contract,
certificate, or agreement that covers only a specified accident,
accident only, credit, dental, disability income, long-term care,
hospital indemnity, supplemental coverage, as described in section
3923.37 of the Revised Code, specified disease, or vision care;
coverage issued as a supplement to liability insurance; insurance
arising out of workers' compensation or similar law; automobile
medical payment insurance; or insurance under which benefits are
payable with or without regard to fault and which is statutorily
required to be contained in any liability insurance policy or
equivalent self-insurance; a medicare supplement policy of
insurance, as defined by the superintendent of insurance by rule,
coverage under a plan through medicare, medicaid, or the federal
employees benefit program; any coverage issued under Chapter 55 of
Title 10 of the United States Code and any coverage issued as a
supplement to that coverage.
(M)(N) "Health care professional" means a physician,
psychologist, nurse practitioner, or other health care
practitioner licensed, accredited, or certified to perform health
care services consistent with state law.
(N)(O) "Health care provider" or "provider" means a health
care professional or facility.
(O)(P) "Health care services" means services for the
diagnosis, prevention, treatment, cure, or relief of a health
condition, illness, injury, or disease.
(P)(Q) "Health plan issuer" means an entity subject to the
insurance laws and rules of this state, or subject to the
jurisdiction of the superintendent of insurance, that contracts,
or offers to contract to provide, deliver, arrange for, pay for,
or reimburse any of the costs of health care services under a
health benefit plan, including a sickness and accident insurance
company, a health insuring corporation, a fraternal benefit
society, a self-funded multiple employer welfare arrangement, or a
nonfederal, government health plan. "Health plan issuer" includes
a third party administrator licensed under Chapter 3959. of the
Revised Code to the extent that the benefits that such an entity
is contracted to administer under a health benefit plan are
subject to the insurance laws and rules of this state or subject
to the jurisdiction of the superintendent.
(Q)(R) "Health information" means information or data,
whether oral or recorded in any form or medium, and personal facts
or information about events or relationships that relates to all
of the following:
(1) The past, present, or future physical, mental, or
behavioral health or condition of a covered person or a member of
the covered person's family;
(2) The provision of health care services or health-related
benefits to a covered person;
(3) Payment for the provision of health care services to or
for a covered person.
(R) "Independent review organization" means an entity that is
accredited to conduct independent external reviews of adverse
benefit determinations pursuant to section 3922.13 of the Revised
Code.
(S) "Medical or scientific evidence" means evidence found in
any of the following sources:
(1) Peer-reviewed scientific studies published in, or
accepted for publication by, medical journals that meet nationally
recognized requirements for scientific manuscripts and that submit
most of their published articles for review by experts who are not
part of the editorial staff;
(2) Peer-reviewed medical literature, including literature
relating to therapies reviewed and approved by a qualified
institutional review board, biomedical compendia and other medical
literature that meet the criteria of the national institutes of
health's library of medicine for indexing in index medicus and
elsevier science ltd. for indexing in excerpta medicus;
(3) Medical journals recognized by the secretary of health
and human services under section 1861(t)(2) of the federal social
security act;
(4) The following standard reference compendia:
(a) The American hospital formulary service drug information;
(b) Drug facts and comparisons;
(c) The American dental association accepted dental
therapeutics;
(d) The United States pharmacopoeia drug information.
(5) Findings, studies or research conducted by or under the
auspices of a federal government agency or nationally recognized
federal research institute, including any of the following:
(a) The federal agency for health care research and quality;
(b) The national institutes of health;
(c) The national cancer institute;
(d) The national academy of sciences;
(e) The centers for medicare and medicaid services;
(f) The federal food and drug administration;
(g) Any national board recognized by the national institutes
of health for the purpose of evaluating the medical value of
health care services.
(6) Any other medical or scientific evidence that is
comparable.
(T) "Person" has the same meaning as in section 3901.19 of
the Revised Code.
(U) "Protected health information" means health information
related to the identity of an individual, or information that
could reasonably be used to determine the identity of an
individual.
(V) "Rescind" means to retroactively cancel or discontinue
coverage. "Rescind" does not include canceling or discontinuing
coverage that only has a prospective effect or canceling or
discontinuing coverage that is effective retroactively to the
extent it is attributable to a failure to timely pay required
premiums or contributions towards the cost of coverage.
(W) "Retrospective review" means a review conducted after
services have been provided to a covered person.
(X) "Superintendent" means the superintendent of insurance.
(Y) "Utilization review" has the same meaning as in section
1751.77 of the Revised Code.
(Z) "Utilization review organization" has the same meaning as
in section 1751.77 of the Revised Code.
Sec. 3922.03. (A) All health plan issuers shall implement an
internal appeal process under which a covered person may appeal an
adverse benefit determination. This process must be in compliance
with the "Patient Protection and Affordable Care Act of 2010,"
Pub. L. 111-148, 124 Stat. 119, as amended, and the associated
regulations, as well as any other applicable state laws or rules
or federal regulations.
(B) A health insuring corporation shall consider and provide
a written response to each request for a nonexpedited internal
review not later than fourteen days after receipt of the request.
(C) Review of a final adverse benefit determination shall be
through an external review under section 3922.08, 3922.09, or
3922.10 of the Revised Code.
(C)(D) All health plan issuers shall provide notice to
covered persons, pursuant to and in accordance with federal
regulations, of all internal appeal processes, external review
processes, the availability of any applicable office of health
insurance assistance, ombudsman program, or other similar program
in this state to assist consumers.
Sec. 3922.05. (A) A health plan issuer shall afford the
opportunity for an external review by an independent review
organization a panel of three clinical peers appointed by the Ohio
health insurance oversight board for an adverse benefit
determination if the determination involved a medical judgment or
if the decision was based on any medical information, pursuant to
the following sections:
(1) Section 3922.08 of the Revised Code for a standard
review;
(2) Section 3922.09 of the Revised Code for an expedited
review;
(3) Section 3922.10 of the Revised Code for reviews involving
experimental procedures.
(B) A health plan issuer shall afford the opportunity for an
external review by the superintendent of insurance for an adverse
benefit determination by the health plan issuer based on a
contractual issue that did not involve a medical judgment or any
medical information, pursuant to section 3922.11 of the Revised
Code.
(C) For an adverse benefit determination in which emergency
medical services have been determined to be not medically
necessary or appropriate after an external review pursuant to
division (A) of this section, the health plan issuer shall afford
the covered person the opportunity for an external review by the
superintendent of insurance, based on the prudent layperson
standard, pursuant to section 3922.11 of the Revised Code.
(D) Upon receipt of a request for an external review from a
covered person, the health plan issuer shall review it for
completeness as prescribed under any associated rules, policies,
or procedures adopted by the superintendent.
(1) If the request is complete, the health plan issuer shall
initiate an external review in accordance with any associated
rules, policies, or procedures adopted by the superintendent of
insurance and shall notify the covered person in writing, in a
form specified by the superintendent of insurance, that the
request is complete. This notification shall include both of the
following:
(a) The name and contact information for the assigned
independent review organization Ohio health insurance oversight
board or the superintendent of insurance, as applicable, for the
purpose of submitting additional information;
(b) Except for when an expedited request is made under
section 3922.09 or 3922.10 of the Revised Code, a statement that
the covered person may, within ten business days after the date of
receipt of the notice, submit, in writing, additional information
for to either the independent review organization Ohio health
insurance oversight board or the superintendent of insurance to
consider when conducting the external review.
(2) If the Ohio health insurance oversight board receives
additional information under division (D)(1) of this section, the
board shall provide this information to the relevant panel of
clinical peers;
(3) If the request for an external review is not complete,
the health plan issuer shall, in accordance with any associated
rules, policies, or procedures adopted by the superintendent of
insurance, inform the covered person in writing, including what
information is needed to make the request complete.
(E)(1) If the health plan issuer denies a request for an
external review on the basis that the adverse benefit
determination is not eligible for an external review, the health
plan issuer shall notify the covered person in writing of both of
the following:
(a) The reason for the denial;
(b) That the denial may be appealed to the superintendent.
(2) If the health plan issuer denies a request for external
review on the basis that the adverse benefit determination is not
eligible for an external review, the covered person may appeal the
denial to the superintendent of insurance.
(3) Regardless of a determination made by a health plan
issuer, the superintendent of insurance may determine that a
request is eligible for external review. The superintendent's
determination shall be made in accordance with the terms of the
covered person's benefit plan and shall be subject to all
applicable provisions of this chapter.
(F) The Ohio health insurance oversight board shall maintain
a randomly organized roster of clinical specialists recommended by
the Ohio state medical association or a statewide or national
medical specialty board that represents clinical specialists for
the purpose of selecting clinical peers to conduct external
reviews. The board may, in accordance with Chapter 119. of the
Revised Code, adopt rules governing the selection of clinical
peers.
(G)(1) If an external review of an adverse benefit
determination is granted, the superintendent Ohio health insurance
oversight board, according to any rules, policies, or procedures
adopted by the superintendent of insurance shall
assign an
independent review organization appoint a panel of three clinical
peers from the list of
organizations clinical peers maintained by
the superintendent Ohio health insurance oversight board under
division (F) of this section
3922.13 of the Revised Code to
conduct the external review and shall notify the health plan
issuer of the name names of the assigned independent review
organization appointed clinical peers.
(2) The assignment appointment of an approved independent
review organization a panel of clinical peers shall be done on a
random basis from those
independent review organizations clinical
peers qualified to conduct the review in question based on the
nature of the health care service that is the subject of the
adverse benefit determination.
(3) The superintendent of insurance Ohio health insurance
oversight board shall not choose an independent review
organization appoint a clinical peer with a conflict of interest,
as prescribed under section 3922.14 of the Revised Code.
(G)(H) In its review of an adverse benefit determination
under section 3922.08, 3922.09, or 3922.10 of the Revised Code, an
assigned independent review organization appointed panel of
clinical peers is not bound by any decisions or conclusions
reached by the health plan issuer during its utilization review
process or internal appeals process. The
organization panel is
not required to, but may, accept and consider additional
information submitted after the end of the ten-business-day period
described in division (D)(1)(b) of this section.
(H)(I)(1) An independent review organization assigned A panel
of clinical peers appointed to review an adverse benefit
determination shall provide written notice of its decision to
either uphold or reverse the determination within thirty days of
receipt by the health plan issuer of a request for a standard
review or a standard review involving an experimental or
investigational treatment, or within seventy-two hours of receipt
by the health plan issuer of an expedited request.
(2) The written notice shall be sent to all of the following:
(b) The health plan issuer;
(c) The superintendent of insurance;
(d) The Ohio health insurance oversight board.
(3) The written notification shall include all of the
following:
(a) A general description of the reason for the request for
external review;
(b) The date the independent review organization panel of
clinical peers was assigned appointed by the superintendent of
insurance Ohio health insurance oversight board to conduct the
external review;
(c) The dates over which the external review was conducted;
(d) The date on which the independent review organization's
panel of clinical peers' decision was made;
(e) The rationale for its decision;
(f) References to the evidence or documentation, including
any evidence-based standards used, that were considered in
reaching its decision.
(I)(J) Upon receipt of a notice by an independent review
organization a panel of clinical peers to reverse the adverse
benefit determination, a health plan issuer shall immediately
provide coverage for the health care service or services in
question.
(K) If an adverse benefit determination is overturned under
this chapter, the superintendent of insurance shall levy against
the health plan issuer in question a fine equal to three times the
cost of the medical care provided under division (J) of this
section. Any such fees collected under this section shall be paid
into the state treasury and credited to the department of
insurance operating fund created by section 3901.021 of the
Revised Code.
Sec. 3922.06. Except for when an expedited request is made
under section 3922.09 or 3922.10 of the Revised Code, an
independent review organization the Ohio health insurance
oversight board shall forward upon receipt a copy of any
information received from a covered person pursuant to division
(D)(1) of section 3922.05 of the Revised Code, as well as any
other information received from the covered person, to the health
plan issuer.
Upon receipt of that information or the information described
in division (K)(J) of section 3922.10 of the Revised Code, a
health plan issuer may reconsider its adverse benefit
determination and provide coverage for the health service in
question.
Reconsideration of an adverse benefit determination by a
health plan issuer based upon receipt of information under this
section shall not delay or terminate an external review.
If a health plan issuer reverses an adverse benefit
determination under this section, the health plan issuer shall
notify, in writing and within one business day of making such a
decision, the covered person, the assigned independent review
organization appointed panel of clinical peers, the Ohio health
insurance oversight board, and the superintendent of insurance.
Upon receipt of such a notification, the assigned independent
review organization panel of clinical peers shall terminate the
associated external review.
Sec. 3922.07. In addition to the information provided under
division (D)(1)(b) of section 3922.05, division (B) of section
3922.08, division (C) of section 3922.09, and division (D) of
section 3922.10 of the Revised Code, an assigned independent
review organization appointed panel of clinical peers, to the
extent that such documents are available and appropriate, shall
consider all of the following when conducting its review:
(A) The covered person's medical records;
(B) The attending health care professional's recommendation;
(C) Consulting reports from appropriate health care
professionals and other documents submitted by the health plan
issuer, covered person, or covered person's treating provider;
(D) The terms of coverage under the covered person's health
benefit plan to ensure that the independent review organization's
panel of clinical peers' decision is not contrary to the terms of
the plan;
(E) The most appropriate practice guidelines, including
evidence-based standards, and practice guidelines developed by the
federal government, and national or professional medical
societies, boards, and associations;
(F) Any applicable clinical review criteria developed and
used by the health plan issuer or its designated utilization
review organization;
(G) The opinion of the independent review organization's
clinical reviewer or reviewers after considering the other sources
described in this section.
Sec. 3922.08. (A) The provisions of this section apply only
to standard reviews, which are not expedited and do not involve an
experimental or investigational treatment.
(B) Within five days after the receipt of a request for an
external review that is complete and valid, the health plan issuer
shall provide to the assigned independent review organization
appointed panel of clinical peers all documents and information
considered in making the adverse benefit determination.
(C) An external review shall not be delayed due to failure on
the part of the health plan issuer to provide the information
required under division (B) of this section.
(D)(1) An independent review organization A panel of clinical
peers may reverse an adverse benefit determination if the
information required under division (B) of this section is not
provided in the allotted time. The independent review organization
panel of clinical peers may also grant a request from the health
plan issuer for more time to provide the required information.
(2) If an adverse benefit determination is reversed under
division (D)(1) of this section, the independent review
organization panel of clinical peers shall notify, within one
business day of making the decision, the covered person, the
health plan issuer, and the superintendent of insurance, and the
Ohio health insurance oversight board.
Sec. 3922.09. (A) A covered person may make a request for an
expedited external review, except as provided in division (I) of
this section:
(1) After an adverse benefit determination, if both of the
following apply:
(a) The covered person's treating physician certifies that
the adverse benefit determination involves a medical condition
that could seriously jeopardize the life or health of the covered
person, or would jeopardize the covered person's ability to regain
maximum function, if treated after the time frame of an expedited
internal appeal;
(b) The covered person has filed a request for an expedited
internal appeal.
(2) After a final adverse benefit determination, if either of
the following apply:
(a) The covered person's treating physician certifies that
the adverse benefit determination involves a medical condition
that could seriously jeopardize the life or health of the covered
person, or would jeopardize the covered person's ability to regain
maximum function, if treated after the time frame of a standard
external review;
(b) The final adverse benefit determination concerns an
admission, availability of care, continued stay, or health care
service for which the covered person received emergency services,
but has not yet been discharged from a facility.
(B) Immediately upon receipt of a request for an expedited
external review, the health plan issuer shall determine if the
request is complete under any associated rules, policies, or
procedures adopted by the superintendent of insurance and eligible
for expedited external review under division (A) of this section.
The health plan issuer shall immediately notify the covered person
of its determination in accordance with any associated rules,
policies, or procedures adopted by the superintendent of
insurance.
(C) If a request for an expedited review is complete and
eligible, the health plan issuer shall immediately provide or
transmit all necessary documents and information considered in
making the adverse benefit determination in question to the
assigned independent review organization panel of clinical peers
appointed by the Ohio health insurance oversight board
electronically, or by facsimile or other available expeditious
method.
(D) In addition to the information transmitted under division
(C) of this section, the assigned independent review organization
appointed panel of clinical peers shall also consider relevant
information as required under section 3922.07 of the Revised Code.
(E) As expeditiously as the covered person's medical
condition requires, but no more than seventy-two hours after
receipt by the health plan issuer of a request for an expedited,
external review, the assigned independent review organization
appointed panel of clinical peers shall uphold or reverse the
adverse benefit determination.
(F) If a health plan issuer fails to provide the documents
and information as required in division (C) of this section, the
independent review organization panel of clinical peers shall not
delay the external review and may accordingly reverse the adverse
benefit determination.
(G) An independent review organization The appointed panel of
clinical peers shall promptly notify the covered person, health
plan issuer, and the superintendent of insurance, and the Ohio
health insurance oversight board of any decision made under this
section. If such a notice is not made in writing, the independent
review organization panel of clinical peers, shall provide, within
forty-eight hours of making the decision, written confirmation,
including the information required under division (H)(I)(3) of
section 3922.05 of the Revised Code, of its decision to the
covered person, the health plan issuer, and the superintendent of
insurance, and the Ohio health insurance oversight board.
(H) Upon receipt of a notice by an independent review
organization a panel of clinical peers to reverse the adverse
benefit determination, a health plan issuer shall immediately
provide coverage for the health care service or services in
question.
(I) An expedited, external review may not be provided for
retrospective final adverse benefit determinations.
Sec. 3922.10. The provisions of this section apply only to
external reviews that involve an experimental or investigational
treatment.
(A) A covered person may request an external review of an
adverse benefit determination based on the conclusion that a
requested health care service is experimental or investigational,
except when the requested health care service is explicitly listed
as an excluded benefit under the covered person's benefit plan.
(B) To be eligible for an external review under this section,
a covered person's treating physician shall certify that one of
the following situations is applicable:
(1) Standard health care services have not been effective in
improving the condition of the covered person.
(2) Standard health care services are not medically
appropriate for the covered person.
(3) There is no available standard health care service
covered by the health plan issuer that is more beneficial than the
requested health care service.
(C)(1) A covered person may request orally or by electronic
means an expedited review under this section if the person's
treating physician certifies that the requested health care
service in question would be significantly less effective if not
promptly initiated.
(2) Immediately upon receipt of a request for an expedited
external review, the health plan issuer shall determine if the
request is complete under any associated rules, policies, or
procedures adopted by the superintendent of insurance and eligible
for expedited external review under division (C)(1) of this
section. The health plan issuer shall immediately notify the
covered person of its determination in accordance with any
associated rules adopted by the superintendent of insurance.
(D) The health plan issuer shall provide to the assigned
independent review organization appointed panel of clinical peers
all documents and information considered in making the adverse
benefit determination within whichever of the following applies:
(1) Within five days after the receipt of a request for a
standard external review;
(2) For an expedited external review, immediately
electronically, or by facsimile or any other available expeditious
method.
(E) An independent review organization assigned by the
superintendent of insurance under division (F) of section 3922.05
of the Revised Code shall do both of the following:
(1) Select at least one clinical reviewer, pursuant to
divisions (F) and (G) of this section to conduct the external
review;
(2) Make a decision to uphold or reverse the adverse benefit
determination based upon the opinion of the clinical reviewer or
reviewers.
(F) In selecting clinical reviewers under division (E) of a
panel of clinical peers under this section, the assigned
independent review organization Ohio health insurance oversight
board shall select physicians or other health care professionals
who meet the minimum qualifications described in section 3922.15
of the Revised Code.
(G)(F) Neither the covered person, nor the health plan
issuer, shall choose or have any influence over the choice of the
clinical
reviewer or reviewers peers chosen under division (E) of
this section by the Ohio health insurance oversight board.
(H)(G)(1) Each chosen clinical reviewer peer shall provide a
written opinion to the assigned independent review organization
Ohio health insurance oversight board on whether the adverse
benefit determination should be upheld or reversed.
(2) In reaching such opinions, a clinical reviewer peer is
not bound by any conclusions reached by the health plan issuer
during a utilization review process or its internal appeals
process.
(3) Any such opinion shall be in writing and shall include
all of the following information:
(a) A description of the covered person's condition;
(b) A description of the indicators relevant to determining
whether there is sufficient evidence to demonstrate that the
recommended or requested therapy is more likely than not to be
more beneficial to the covered person than any available standard
health care service, and that the adverse risks of the requested
health care service would not be substantially greater than those
of available standard health care services;
(c) A description and analysis of any medical or scientific
evidence considered in reaching the opinion;
(d) A description and analysis of any evidence-based standard
considered;
(e) Information on whether the reviewer's rationale for the
opinion is based on division (K)(J)(2)(b) or (c) of this section.
(I)(H) An external review shall not be delayed due to failure
on the part of the health plan issuer to provide the information
required under division (D) of this section.
(J)(I)(1) An independent review organization A panel of
clinical peers may reverse an adverse benefit determination, if
the information required under division (D) of this section is not
provided in the allotted time. The independent review organization
panel of clinical peers may also grant a request from the health
plan issuer for more time to provide the required information.
(2) If an adverse benefit determination is reversed under
division (J)(I)(1) of this section, the independent review
organization panel of clinical peers shall immediately notify the
covered person, the health plan issuer, the Ohio health insurance
oversight board, and the superintendent of insurance.
(K)(J)(1) Each clinical reviewer peer shall review all of the
information received pursuant to division (D) of this section, as
well as any other information submitted in writing by the covered
person pursuant to division (D) of section 3922.05 of the Revised
Code.
(2) In addition to the documents and information provided
pursuant to division (D) of this section and division (D) of
section 3922.05 of the Revised Code, each clinical reviewer peer
shall consider the following:
(a) Information required under section 3922.07 of the Revised
Code;
(b) Whether the requested health care service has been
approved by the federal food and drug administration, if
applicable, for the condition;
(c) Whether medical or scientific evidence, or evidence-based
standards, demonstrate that the expected benefits of the requested
health care service is more likely than not to be beneficial to
the covered person than any available standard health care
service, and that the adverse risks of the requested health care
service would not be substantially greater than those of available
standard health care services.
(L)(K) Within one business day after the receipt of any such
information submitted by the covered person in accordance with
division (K)(J)(1) of this section, the independent review
organization panel of clinical peers shall forward the information
to the health plan issuer. Upon receipt of any such forwarded
information in accordance with division (K)(J)(1) of this section,
a health plan issuer may reconsider its adverse benefit
determination as described in section 3922.06 of the Revised Code.
(M)(L)(1) Within thirty days after the date of receipt by the
health plan issuer of a request for a standard external review, or
within seventy-two hours of receipt by the health plan issuer of a
request for an expedited external review, the assigned independent
review organization appointed panel of clinical peers shall
provide written notice of its decision to uphold or reverse the
adverse benefit determination to the covered person, the health
plan issuer, the Ohio health insurance oversight board, and the
superintendent of insurance.
(2)(a) If a majority of the clinical reviewers peers
recommend that the requested health care service should be
covered, the
independent review organization panel of clinical
peers shall make a decision to reverse the health plan issuer's
adverse benefit determination.
(b) If a majority of the clinical reviewers peers recommend
that the recommended or requested health care service or treatment
should not be covered, the independent review organization panel
of clinical peers shall make a decision to uphold the health plan
issuer's adverse benefit determination.
(c)(i) If the clinical reviewers are evenly split as to
whether the adverse benefit determination should be reversed or
upheld, the independent review organization shall obtain the
opinion of an additional clinical reviewer in order for the
independent review organization to make a decision based on the
opinions of a majority of the clinical reviewers pursuant to this
division.
(ii) The additional clinical reviewer selected shall use the
same information to reach an opinion as the clinical reviewers who
have already submitted their opinions pursuant to this section.
(iii) The selection of the additional clinical reviewer under
this division shall not extend the time within which the assigned
independent review organization is required to make a decision.
(3) The independent review organization panel of clinical
peers shall include in the notice provided pursuant to division
(M)(L)(1) of this section all of the following:
(a) A general description of the reason for the request for
external review;
(b) The written opinion of each clinical reviewer peer,
including the recommendation of each clinical reviewer peer as to
whether the recommended or requested health care service or
treatment should be covered and the rationale for that
recommendation;
(c) The date the independent review organization panel of
clinical peers was assigned appointed by the superintendent Ohio
health insurance oversight board to conduct the external review;
(d) The dates over which the external review was conducted;
(e) The date of its decision;
(f) The principal reason or reasons for its decision;
(g) The rationale for its decision.
(N)(M) Upon receipt of a notice of a decision by an
independent review organization panel of clinical peers pursuant
to division (M)(L)(1) of this section reversing the adverse
benefit determination, a health plan issuer shall immediately
provide coverage of the requested health care service in question.
Sec. 3922.14. (A) To be accredited by the superintendent of
insurance to conduct external reviews under section 3922.13 of the
Revised Code, in addition to the requirements provided in section
3922.13 of the Revised Code and any associated rules adopted by
the superintendent, an independent review organization shall do
all of the following:
(1) Develop and maintain written policies and procedures that
govern all aspects of both the standard external review process
and the expedited external review process set forth in this
chapter, including a quality assurance mechanism that does all of
the following:
(a) Ensures that external reviews are conducted within the
time frames prescribed under this chapter and that the required
notices are provided in a timely manner;
(b) Ensures the selection of qualified and impartial clinical
reviewers to conduct external reviews on behalf of the independent
review organization;
(c) Ensures that chosen clinical reviewers are suitably
matched according to their area of expertise to specific cases and
that the independent review organization employs or contracts with
an adequate number of clinical reviewers to meet this requirement;
(d) Ensures the confidentiality of medical and treatment
records and clinical review criteria;
(e) Ensures that any person employed by, or who is under
contract with, the independent review organization adheres to the
requirements of this chapter.
(2) Maintain a toll-free telephone service to receive
information on a twenty-four-hour-a-day, seven-days-a-week basis
related to external reviews that is capable of accepting,
recording, and providing appropriate instruction to incoming
telephone callers during other than normal business hours;
(3) Agree to maintain and provide to the superintendent, upon
request and in accordance with any associated rules, policies, or
procedures adopted by the superintendent of insurance, the
information prescribed in section 3922.17 of the Revised Code.
(B) An independent review organization A clinical peer may
not own or control, be a subsidiary of or in any way be owned or
controlled by, or exercise control with a health plan issuer, a
national, state, or local trade association of health plan
issuers, or a national, state, or local trade association of
health care providers.
(C)(B)(1) Neither the independent review organization
selected to conduct the external review nor any No clinical
reviewer assigned peer appointed by the independent organization
Ohio health insurance oversight board to conduct the external
review may have a material, professional, familial, or financial
affiliation with any of the following:
(a) The health plan issuer that is the subject of the
external review, or any officer, director, or management employee
of the health plan issuer;
(b) The covered person whose treatment is the subject of the
external review;
(c) The health care provider, or the health care provider's
medical group or independent practice association, recommending
the health care service or treatment that is the subject of the
external review;
(d) The facility at which the recommended health care service
would be provided;
(e) The developer or manufacturer of the principal drug,
device, procedure, or other therapy being recommended for the
covered person whose treatment is the subject of the external
review.
(2) The superintendent may make a determination as to whether
an independent review organization or a clinical reviewer of the
independent review organization peer has a material professional,
familial, or financial conflict of interest for purposes of
division (C)(B)(1) of this section. In making this determination,
the superintendent may take into consideration situations where an
independent review organization, or a clinical reviewer peer, may
have an apparent conflict of interest, but that the
characteristics of the relationship or connection in question are
such that they do not fall under the definition of constitute an
actual conflict of interest provided under division (D)(1) of this
section. If the superintendent determines that a conflict of
interest exists, the superintendent shall disallow an independent
review organization or a clinical
reviewer peer from conducting
the external review in question. Such determinations related to
conflicts of interest are the sole discretion of the
superintendent of insurance.
(D)(1) An independent review organization that is accredited
by a nationally recognized private accrediting entity that has
independent review accreditation standards that the superintendent
has determined are equivalent to or exceed the minimum
qualifications of this section shall be presumed in compliance
with this section to be eligible for accreditation by the
superintendent under section 3922.14 of the Revised Code.
(2) The superintendent shall initially review and
periodically review the independent review organization
accreditation standards of a nationally recognized private
accrediting entity to determine whether the entity's standards
are, and continue to be, equivalent to or exceed the minimum
qualifications established under this section. The superintendent
may accept a review conducted by the national association of
insurance commissioners for the purpose of the determination under
this division.
(3) Upon request, a nationally recognized, private
accrediting entity shall make its current independent review
organization accreditation standards available to the
superintendent or the national association of insurance
commissioners in order for the superintendent to determine if the
entity's standards are equivalent to or exceed the minimum
qualifications established under this section. The superintendent
may exclude any private accrediting entity that is not reviewed by
the national association of insurance commissioners.
(E) An independent review organization (C) A panel of
clinical peers shall be unbiased in its review of adverse benefit
determinations and shall establish and maintain written procedures
to ensure that it is unbiased.
Sec. 3922.15. All clinical reviewers assigned peers
appointed by an independent review organization the Ohio health
insurance oversight board to conduct external reviews shall have
the same license as the health care provider of the service in
question, and shall be physicians or other appropriate health care
providers who meet all of the following minimum qualifications:
(A) Be an expert in the treatment of the medical condition
that is the subject of the external review;
(B) Be knowledgeable about the requested health care service
through clinical experience, within the last three years, treating
patients with the same, or a similar, medical condition, and, in
the case of an external review of an experimental or
investigational health care service, be an expert, through
clinical experience in the last three years, in the treatment of
the covered person's condition and have knowledge of the requested
health care service;
(C) Hold a nonrestricted license in a state of the United
States and, for physicians, a current certification by a
recognized American medical specialty board in the area or areas
appropriate to the subject of the external review;
(D) Have no history of disciplinary actions or sanctions,
including loss of staff privileges or participation restrictions,
that have been taken or are pending by any hospital, governmental
agency or unit, or regulatory body that raise a question as to the
clinical reviewer's physical, mental, or professional competence
or moral character.
Sec. 3922.16. (A) Nothing in this chapter shall be construed
to create a cause of action against any of the following:
(1) An employer that provides health care benefits to
employees through a health plan issuer;
(2) A clinical reviewer or independent review organization
peer that participates in an external review under this chapter;
(3) A health plan issuer that provides coverage for benefits
pursuant to this chapter.
(B) An independent review organization and any clinical
reviewer an independent review organization uses in conducting an
external review under this chapter A clinical peer is not liable
in damages in a civil action for injury, death, or loss to person
or property and is not subject to professional disciplinary action
for making, in good faith, any finding, conclusion, or
determination required to complete the external review.
(C) This section does not grant immunity from civil liability
or professional disciplinary action to an independent review
organization or clinical reviewer a clinical peer for an action
that is outside the scope of authority granted under this chapter.
Sec. 3922.17. (A)(1) An independent review organization
assigned pursuant to sections 3922.08, 3922.09, or 3922.10 of the
Revised Code to conduct an external review The Ohio health
insurance oversight board shall maintain written records in
accordance with the associated rules established by the
superintendent, in the aggregate by state, and by the health plan
issuer, on all external reviews requested and conducted during a
calendar year.
Each independent review organization The Ohio health
insurance oversight board shall annually submit this information
to the superintendent, upon request, in a report in the format
specified by the superintendent that shall include, in the
aggregate by state and for each health plan issuer, all of the
following:
(a) The total number of requests for external review;
(b) The number of requests for external review resolved and,
of those resolved, the number upholding and the number reversing
an adverse benefit determination;
(c) The average length of time for a resolution;
(d) A summary of the types of requested health care services
or cases for which an external review was sought;
(e) The number of external reviews that were terminated as
the result of a reconsideration by the health plan issuer of an
adverse benefit determination after the receipt of additional
information from the covered person under section 3922.05 of the
Revised Code;
(f) The costs associated with external reviews, including the
amounts charged by the independent review organization panels of
clinical peers to conduct the reviews;
(g) The medical specialty, or the type, of clinical reviewer
peers used to conduct each external review, as related to the
specific medical condition of the covered person;
(h) Any other information the superintendent may request or
require.
(2) The independent review organization Ohio health insurance
oversight board shall retain the written records required under
division (A)(1) of this section for at least three years.
(B) A health plan issuer shall maintain written records on
all requests made for an external review under this chapter and
shall provide all such information as required by any associated
rules, policies, or procedures adopted by the superintendent of
insurance. A health plan issuer shall maintain written records on
all requests for external review for at least three years.
(C) The superintendent shall compile and annually publish the
information collected under this section and report the
information to the governor, the speaker and minority leader of
the house of representatives, the president and minority leader of
the senate, and the chairs and ranking minority members of the
house and senate committees with jurisdiction over health and
insurance issues.
Sec. 3922.20. Consistent with the Rules of Evidence, a
written decision or opinion prepared by an independent review
organization a panel of clinical peers under this chapter shall be
admissible in any civil action related to the coverage decision
that was the subject of the decision or opinion. The independent
review organization's
panel of clinical peers' decision or
opinion shall be presumed to be a scientifically valid and
accurate description of the state of medical knowledge at the time
it was written.
Consistent with the Rules of Evidence, any party to a civil
action related to a plan's decision involving an investigational
or experimental drug, device, or treatment may introduce into
evidence any applicable medicare reimbursement standards
established under Title XVIII of the "Social Security Act," 49
Stat. 620 (1935), 42 U.S.C.A. 301, as amended.
Sec. 4731.36. (A) Sections 4731.01 to 4731.47 of the Revised
Code shall not prohibit service in case of emergency, domestic
administration of family remedies, or provision of assistance to
another individual who is self-administering drugs.
Sections 4731.01 to 4731.47 of the Revised Code shall not
apply to any of the following:
(1) A commissioned medical officer of the United States armed
forces, as defined in section 5903.11 of the Revised Code, or an
employee of the veterans administration of the United States or
the United States public health service in the discharge of the
officer's or employee's professional duties;
(2) A dentist authorized under Chapter 4715. of the Revised
Code to practice dentistry when engaged exclusively in the
practice of dentistry or when administering anesthetics in the
practice of dentistry;
(3) A physician or surgeon in another state or territory who
is a legal practitioner of medicine or surgery therein when
providing consultation to an individual holding a certificate to
practice issued under this chapter who is responsible for the
examination, diagnosis, and treatment of the patient who is the
subject of the consultation, if one of the following applies:
(a) The physician or surgeon does not provide consultation in
this state on a regular or frequent basis.
(b) The physician or surgeon provides the consultation
without compensation of any kind, direct or indirect, for the
consultation.
(c) The consultation is part of the curriculum of a medical
school or osteopathic medical school of this state or a program
described in division (A)(2) of section 4731.291 of the Revised
Code.
(4) A physician or surgeon in another state or territory who
is a legal practitioner of medicine or surgery therein and
provided services to a patient in that state or territory, when
providing, not later than one year after the last date services
were provided in another state or territory, follow-up services in
person or through the use of any communication, including oral,
written, or electronic communication, in this state to the patient
for the same condition;
(5) A physician or surgeon residing on the border of a
contiguous state and authorized under the laws thereof to practice
medicine and surgery therein, whose practice extends within the
limits of this state. Such practitioner shall not either in person
or through the use of any communication, including oral, written,
or electronic communication, open an office or appoint a place to
see patients or receive calls within the limits of this state.
(6) A board, committee, or corporation engaged in the conduct
described in division (A) of section 2305.251 of the Revised Code
when acting within the scope of the functions of the board,
committee, or corporation;
(7) The conduct of an independent review organization
accredited by the superintendent of insurance under section
3922.13 of the Revised Code for the purpose of external reviews
conducted under Chapter 3922. of the Revised Code.
(B) Sections 4731.51 to 4731.61 of the Revised Code do not
apply to any graduate of a podiatric school or college while
performing those acts that may be prescribed by or incidental to
participation in an accredited podiatric internship, residency, or
fellowship program situated in this state approved by the state
medical board.
(C) This chapter does not apply to an acupuncturist who
complies with Chapter 4762. of the Revised Code.
(D) This chapter does not prohibit the administration of
drugs by any of the following:
(1) An individual who is licensed or otherwise specifically
authorized by the Revised Code to administer drugs;
(2) An individual who is not licensed or otherwise
specifically authorized by the Revised Code to administer drugs,
but is acting pursuant to the rules for delegation of medical
tasks adopted under section 4731.053 of the Revised Code;
(3) An individual specifically authorized to administer drugs
pursuant to a rule adopted under the Revised Code that is in
effect on the effective date of this amendment April 10, 2001, as
long as the rule remains in effect, specifically authorizing an
individual to administer drugs.
(E) The exemptions described in divisions (A)(3), (4), and
(5) of this section do not apply to a physician or surgeon whose
certificate to practice issued under this chapter is under
suspension or has been revoked or permanently revoked by action of
the state medical board.
Section 2. That existing sections 1751.83, 3922.01, 3922.03,
3922.05, 3922.06, 3922.07, 3922.08, 3922.09, 3922.10, 3922.14,
3922.15, 3922.16, 3922.17, 3922.20, and 4731.36 and section
3922.13 of the Revised Code are hereby repealed.
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